It is the responsibility of employers to ensure the rules governing the use of social media are clear and widely understood. This means educating staff on a ‘responsible use of technology’ policy or code of conduct and ...

While often more expensive than traditional cleaning cloths and mopheads, microfibre products tend to be more absorbent, use significantly less chemicals and water, and clean surfaces more effectively.

When launching a significant change initiative, one of the biggest mistakes management makes is to view it as an event that happens at a single point in time. Accepting and then embracing change is a process, not an event.

While there are still quite a few organizations that prefer out-tasking to outsourcing, the number of organizations that now outsource has skyrocketed and the provision of these services has become intensely competitive.

Over the years, carpet warranties have changed considerably, limiting their liability. In some cases, the manufacturer will: specify what type of cleaning is appropriate to maintain the warranty; require cleaning receipts to indicate when and ...

Scam Detector is a free smartphone application that exposes in detail more than 550 of the world’s most notorious scams. The company behind the app also updates it regularly with the newest scams.

Human rights legislation in Ontario place practical constraints on what information an employer may collect during the hiring process.

Demand for quiet between floors in multi-storey condos, highrise apartments and other tenanted buildings is on the rise, with less intrusion of neighbour noise seen not as a perk but an expectation.

The OSCRE is working to devise and implement specifications for system interoperability that would allow data to move between disparate systems without the need for customized interfaces.

E-mail marketing is a digital form of direct mail. The term is often used to describe the act of sending direct promotional e-mails to either try to acquire new customers or persuade existing customers to buy again, or to encourage customer loyalty ...

Long been used by market research companies and consumer watchdogs to test how well retail stores serve customers, mystery shopping is a good tool to be used by the apartment industry.

participatory and collaborative methods bring people together and involve dynamic, multidirectional communication (leadership to employees, employees to leadership and employee to employee).

Quebec’s voluntary retirement savings plans (VRSPs) to capture workers not formally enrolled in company pension or group retirement savings plans.

CMHC publishes a reference guide, which provides details on its products and policies related to multi-unit projects. At the back of the booklet there is a checklist of the minimum documentation required.

An energy audit is the logical first step in helping to reduce a facility’s utility costs and carbon footprint, and justify capital expenditures. Here are 10 things every building manager should know before embarking on an energy audit.

The Building Energy Quotient program introduces a scoring system and database that will allow participants to compare their building’s performance ...

The most effective pest control method is an integrated pest management (IPM) system, which takes proactive sanitation and facility maintenance steps to help prevent pest issues before they occur. Reducing the need for reactive chemical ...