An efficient unit turn is highly time-sensitive, requiring a “domino effect” of tasks to form a chain reaction. To make a unit move-in ready goes beyond simply cleaning — it includes the careful coordination of licensed trades to reach the tenancy deadline — the cumulative result being a clean and desirable living space, ready for the next tenant. But when things don’t go according to plan, whether through delays attributed to contractor schedules or miscommunication, each day is potential lost rental revenue for owners and unit management.
It’s no secret that the intense coordination needed to get a unit prepared for a new tenancy, especially during peak end-of-month periods, can be chaotic. Property managers are often forced to act as full-time dispatchers, wasting valuable hours traveling from building-to-building to check on the progress of each unit, then following up with contractors to ensure all work is moving along according to plan. With so much going on, it can be easy to lose track of which jobs are in progress, which are completed, and which require extra attention.
Centralizing the process has been made easier through the abundance of property management tech available today; however, relying solely on an app can be frustrating. A well-managed full unit turn requires a combination of competent technology, physical service delivery, and human operational support. In many cases — especially when time is a factor — there is no substitution for a one-on-one conversation.
Blending Technology with Human Touch
Property managers need both the balance and ease of completing tasks remotely alongside the importance of human connection. But finding a compatible solution hasn’t been easy. Luckily, through invested tech like iRestify, property managers can verify the quality of work through the simplicity of an app and still reach a dedicated account manager when they need support.
iRestify launched in Canada in 2018 in residential cleaning and today focuses on the multi-residential and commercial marketplace. Now tailored to offer a full restoration of a unit from move out to move in, iRestify’s proprietary tech handles cleaning, and each step of contractor repairs and maintenance needed to make a unit ready for the next tenant.
Offering the convenience of a central tech hub for property management and the peace of mind from having a direct representative, iRestify’s on-the-ground quality assurance supervisors manage the real-time workflow of contractors, auditing each unit to completion. The physical labour is executed by iRestify’s background-checked cleaning experts, as well as a pool of pre-approved, proven licensed trades who share the same high standards and expectations.
While GPS tracking ensures accountability on cleaners’ and trades’ arrival and departure times, tailored, interactive digital checklists track the specific requirements and progress of each unit to allow managers a full sense of control over the workload. As work progresses, account managers provide proactive communication with managers and owners, letting them know if there are expected delays. Instead of wasting time calling vendors, push notifications instantly alert managers the moment their unit is ready, allowing for perfect efficiency.
Managers can view the status of multiple units from the central dashboard. From the central hub, they can see what work was completed, when it was done, and review time-stamped before-and-after photos for visual proof of service.
Financial Predictability and Data-Driven Efficiency
Through iRestify’s financial predictability program, pricing is guaranteed through transparent, pre-agreed rates based on unit size, thus eliminating the shock of unexpected trade costs and escalating invoices. Notably, iRestify’s tracking data for unit start and finish times generates back-end analytics which, over time, may even reduce the per-unit pricing for a client. Customizable solutions can be tailored to integrate with a building’s existing in-house staff and technology and adapted based on layout and traffic frequency.
iRestify offers multiple layers of quality control to ensure consistent service delivery. For a perfectly coordinated, stress-free, tenant move-in — even in peak turnover periods — contact www.irestify.com
