Business Management

personalization

The power of personalization and customer experience

In today’s highly competitive digital landscape, facility cleaning and maintenance businesses face a daunting challenge in standing out and capturing local market share. However, these
EPA

EPA highlights Green Seal’s PFAS prohibition for federal purchasers

The U.S. Environmental Protection Agency’s (EPA) released an update to its federal purchasing search tool that highlights the per- and polyfluoroalkyl substances (PFAS) prohibitions and
AI

Use AI to build your commercial cleaning business

As today’s technology continues to make its way into every industry, AI has become a highly useful tool for commercial cleaners looking to expand their
warehouses

The future of warehouses

As facility and maintenance managers look at changing it up for 2024, there are a few trends affecting warehouses that may influence their decision-making.  As
daily

Extending the life of your commercial carpets

The salt, slush, and debris that winter brings require daily cleaning and attention. Research shows that one square yard of carpet can accumulate one pound
building

Protecting your building through the winter

The outside of your building takes a beating in the winter, from the strong winds to the freeze-thaw cycle and ice accumulation. Many times, outdoor
efficiency

Boost energy efficiency in your building

As facility and maintenance managers continue to strive for top building performance, energy efficiency remains an important factor in cutting costs, boosting efficiency, and increasing
candidates

Finding great candidates for your commercial cleaning business

Most industries have experienced a labour shortage in the past few years and the commercial cleaning industry is no exception. Growing your business means growing
commercial cleaning

Four habits to help grow your commercial cleaning business

At the height of the pandemic, having a clean building was the most important thought in every property owner’s mind. Today, priorities have shifted, and
customer review

Effective customer review management strategies to boost your business

Customer reviews are crucial and should not be underestimated in their power to boost your cleaning business and help get your name out there. In
winter

Out in the cold

Every year, over 40,000 working Canadians are injured due to slip and fall accidents, particularly during the winter months. Ice, accumulated snow, and moisture outside
Hygieia Network

Commercial cleaning and the way forward

As the commercial cleaning industry continues to evolve, the roles of management, frontline workers, and everything in between are also changing. ISSA’s Hygieia Network has
maintenance managers

The next generation of maintenance managers

As the job market continues to evolve and more maintenance managers look at retirement, it’s time to recruit the next generation. Attracting prospects, retaining candidates,
generator

Use your winter generator safely

Winter is coming, and with extreme weather, electricity outages can result in costly work stoppages at your facility. The Outdoor Power Equipment Institute (OPEI) is
feedback

Using customer feedback to build your commercial cleaning business

Running a commercial cleaning business means delivering excellent service, building relationships, and listening to your customers. Customer service is vital for the success of your
AI

Is there a downside to AI in maintenance management?

Emerging technology and AI can help maintenance managers streamline their processes, access critical facility data, predict behaviour, and save money, but is there a downside?
fall cleaning

Your fall cleaning checklist

We often focus on spring cleaning, but fall cleaning is important, too! Prepare yourself for the challenges of winter, get ahead of the snow and