Voluntary action will continue to be the predominant dismantler of barriers in Ontario’s built environment and landscapes ...

While property managers have traditionally relied on word of mouth to showcase a job well done, the fact is referrals often don’t provide enough new work to sustain or grow a business.

Pipe lining is the process of restoring the interior of a pipe to create a barrier between the pipe and water. It not only prevents pinhole leaks but protects ...

Hard-surface flooring is often selected because it’s practical. However, this doesn’t mean it's impenetrable. Here are five of the most common hard-surface floor problems and tactical solutions to resolve them.

There are many inexpensive, preventative measures that building managers and residents can take to improve the air they breathe.

While often more expensive than traditional cleaning cloths and mopheads, microfibre products tend to be more absorbent, use significantly less chemicals and water, and clean surfaces more effectively.

Over the years, carpet warranties have changed considerably, limiting their liability. In some cases, the manufacturer will: specify what type of cleaning is appropriate to maintain the warranty; require cleaning receipts to indicate when and ...

Scam Detector is a free smartphone application that exposes in detail more than 550 of the world’s most notorious scams. The company behind the app also updates it regularly with the newest scams.

Demand for quiet between floors in multi-storey condos, highrise apartments and other tenanted buildings is on the rise, with less intrusion of neighbour noise seen not as a perk but an expectation.

The OSCRE is working to devise and implement specifications for system interoperability that would allow data to move between disparate systems without the need for customized interfaces.

E-mail marketing is a digital form of direct mail. The term is often used to describe the act of sending direct promotional e-mails to either try to acquire new customers or persuade existing customers to buy again, or to encourage customer loyalty ...

Long been used by market research companies and consumer watchdogs to test how well retail stores serve customers, mystery shopping is a good tool to be used by the apartment industry.

An energy audit is the logical first step in helping to reduce a facility’s utility costs and carbon footprint, and justify capital expenditures. Here are 10 things every building manager should know before embarking on an energy audit.

The Building Energy Quotient program introduces a scoring system and database that will allow participants to compare their building’s performance ...

The most effective pest control method is an integrated pest management (IPM) system, which takes proactive sanitation and facility maintenance steps to help prevent pest issues before they occur. Reducing the need for reactive chemical ...

Energy efficiency in highrise multi-residential buildings can be achieved through a variety of retrofits. However, one method that is often overlooked is ...

A computerized maintenance management system (CMMS) assists property managers in the daily coordination of repair efforts. With the emergence of cloud-based “software as a service,” an online CMMS has emerged, allowing residents ...