Operations
Four lessons in communication for FMs
Skillful communication is critical to success in a variety of FM activities. Here are four lessons gleaned from experts at a recent IFMA Toronto event.
Small businesses underestimate data breach risk
One-third of Canadian small business leaders said in a survey that they have no protocol in place for storing or disposing of confidential information. But there are simple steps they can take to mitigate their data breach risk.
Build a business continuity plan in seven steps
No company wants to stop delivering critical services during disruptive incidents such as power outages. That's where the business continuity plan comes in.
Changes to Toronto sewers bylaw may be on tap
Toronto has two changes to its sewers bylaw coming down the pipes that, if adopted, may trickle down to building owners and managers.
A walk through terrazzo flooring maintenance
When properly maintained, terrazzo flooring can last a lifetime. Here's how facility managers can ensure these surfaces fulfill this potential.
How to set the stage for successful P3 bids
By making 12 considerations, FM companies can help set the stage for a design-build-finance-maintain team's winning P3 bid.
Fire safety fundamentals for seniors’ homes
The Quebec government has moved quickly to mandate sprinklers in seniors' homes following recommendations from Coroner Cyrille Delâge.
Why consider doing a building water audit
Canada is in the enviable position of being “water-rich,” according to a July 2013 Frasier Institute study. In 2011, it had the fourth-largest supply of
Apply root cause analysis to building operations
At one time or another, facility managers have all sought to find efficiencies, or to improve tenant experience or to correct a recurring problem in
Mandatory energy audit for large U.K. firms
Large U.K. companies must comply with energy benchmarking and audit requirements by early December.
Workloading to lower cleaning costs
Most school administrators must grapple with the question of whether they’re paying too much for cleaning — usually when budget time comes around. And since
Returns on repositioning aging buildings
Whatever the strategy, value enhancement is the rationale for repositioning aging buildings.
Commercial sector waste diversion strategies
Half a can of pop is all it takes. That hundred-odd millilitres of syrupy soda is enough to contaminate an entire paper recycling stream. A
Factors influencing the evolving workplace
The 1970s and 1980s cubicle layout was something of an anomaly in the evolving workplace, says Doug Lucy, director of marketing, AgilQuest. Speaking in an
Smart technology offers timely payback
Energy conservation programs, from audits to cost-effective measures for savings, have been a mainstay of consumption reduction strategy. However, existing buildings have the potential to
Energy-efficient glass in the “battle for the wall”
Since the introduction of legislation, like the Ontario Building Code’s SB-10 supplementary standard for large buildings and the B.C. Clean Energy Act, what once was
A zero-tolerance pest management policy
Every facility faces unique challenges when it comes to pest management. For healthcare facilities, maintaining a pest-free environment is an absolute necessity. Pests in hospitals,

