Between May and August 2011, five panels of glass fell from balcony guards on the Festival Tower, a 41-storey condominium in downtown Toronto that was completed in 2010. Since then, residents of the Festival Tower have launched ...

Over the years, carpet warranties have changed considerably, limiting their liability. In some cases, the manufacturer will: specify what type of cleaning is appropriate to maintain the warranty; require cleaning receipts to indicate when and ...

Scam Detector is a free smartphone application that exposes in detail more than 550 of the world’s most notorious scams. The company behind the app also updates it regularly with the newest scams.

Demand for quiet between floors in multi-storey condos, highrise apartments and other tenanted buildings is on the rise, with less intrusion of neighbour noise seen not as a perk but an expectation.

Advocates for the commercial real estate industry are united in opposition to a suggested new formula for calculating Toronto’s stormwater service charges.

A recent decision from the CRTC puts TV service providers in a better position to compete in some commercial and institutional buildings.

If passed, Bill 72 would become the Property Owners’ Protection Act, 2012, and amend the existing Ontario New Home Warranties Plan Act, Ontario Building Code and Condominium Act, which, despite the province's condo boom, has not been ...

E-mail marketing is a digital form of direct mail. The term is often used to describe the act of sending direct promotional e-mails to either try to acquire new customers or persuade existing customers to buy again, or to encourage customer loyalty ...

Long been used by market research companies and consumer watchdogs to test how well retail stores serve customers, mystery shopping is a good tool to be used by the apartment industry.

Here are three space usage trends that have been successfully implemented by organizations in recent years. An organization can use these as guidelines to formulate its own space usage needs.

To ensure a sound masking system works as expected, a clear set of performance standards should be established prior to procurement. If not, the system may not provide the desired level of speech privacy or noise control.

Content marketing is a fast-growing practice that can help property management companies get noticed and demonstrate the added value they offer.

Recommissioning focuses on right-sizing a building’s mechanical and electrical systems and their operation for today’s conditions.

CMHC publishes a reference guide, which provides details on its products and policies related to multi-unit projects. At the back of the booklet there is a checklist of the minimum documentation required.

Whether moving into an existing office space or eyeing a new development, a building’s pest control plan should be a primary concern.

An energy audit is the logical first step in helping to reduce a facility’s utility costs and carbon footprint, and justify capital expenditures. Here are 10 things every building manager should know before embarking on an energy audit.

The most effective pest control method is an integrated pest management (IPM) system, which takes proactive sanitation and facility maintenance steps to help prevent pest issues before they occur. Reducing the need for reactive chemical ...