Command Centre Humber River Hospital

Humber River Hospital builds Command Centre

Wednesday, June 14, 2017

The construction of a state-of-the-art, digitally-advanced Command Centre, designed and built by GE Healthcare Partners, is now underway at Humber River Hospital, North America’s first fully digital hospital. The Command Centre will use complex algorithms, predictive analytics and cutting-edge engineering to improve clinical, operational and patient outcome and will help Humber River become a high reliability hospital. The Command Centre is set to open at the end of 2017.

The 4,500 square foot Command Centre will feature a GE Wall of Analytics that processes real-time data from multiple source systems across the hospital. The system applies advanced and predictive analytics and continuously informs staff of everything from delayed patient care activity, unbalanced physician and staff workload and unusual situations that may relate to increased risk of patient harm. This information allows for real-time decision support so staff can prioritize patient care activities and discharges, make short-term staffing decisions and alleviate potential bottlenecks before they occur.

Command Centre staff will impact daily performance through several dozen Interactions, Procedures and Operating Mechanisms that have been designed in part by front line caregivers, support staff, physicians and executives.

“The Command Centre is being built to improve the patient experience, enable caregivers to spend more time with patients and less time organizing care and enable staff to make care decisions easier and faster,” said Barb Collins, president and CEO of Humber River Hospital, in a press release. “We want to continue investing in the latest technologies and smart hospital solutions to provide the best clinical solutions and hospital experience to our community.”

The Command Centre will be funded through ongoing business investment, private donations and efficiency savings as the hospital expects it will be able to care for more patients for the same or less cost.

“This is the first command centre of its type in Canada,” added John Flannery, president and CEO of GE Healthcare. “Using real-time data and analytics will help clinicians and administrators make more informed decisions for a better patient experience and deliver improved clinical and operational outcomes.”

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