While often more expensive than traditional cleaning cloths and mopheads, microfibre products tend to be more absorbent, use significantly less chemicals and water, and clean surfaces more effectively.

Between May and August 2011, five panels of glass fell from balcony guards on the Festival Tower, a 41-storey condominium in downtown Toronto that was completed in 2010. Since then, residents of the Festival Tower have launched ...

When launching a significant change initiative, one of the biggest mistakes management makes is to view it as an event that happens at a single point in time. Accepting and then embracing change is a process, not an event.

While there are still quite a few organizations that prefer out-tasking to outsourcing, the number of organizations that now outsource has skyrocketed and the provision of these services has become intensely competitive.

Over the years, carpet warranties have changed considerably, limiting their liability. In some cases, the manufacturer will: specify what type of cleaning is appropriate to maintain the warranty; require cleaning receipts to indicate when and ...

Scam Detector is a free smartphone application that exposes in detail more than 550 of the world’s most notorious scams. The company behind the app also updates it regularly with the newest scams.

Human rights legislation in Ontario place practical constraints on what information an employer may collect during the hiring process.

The issue of a pending skilled workers’ shortage is probably the single biggest challenge facing the B.C. construction industry.

Demand for quiet between floors in multi-storey condos, highrise apartments and other tenanted buildings is on the rise, with less intrusion of neighbour noise seen not as a perk but an expectation.

Advocates for the commercial real estate industry are united in opposition to a suggested new formula for calculating Toronto’s stormwater service charges.

Textile ducts are now being introduced inside underfloor air distribution systems to transfer and distribute the supply air to exact zones of the system.

A recent decision from the CRTC puts TV service providers in a better position to compete in some commercial and institutional buildings.

The OSCRE is working to devise and implement specifications for system interoperability that would allow data to move between disparate systems without the need for customized interfaces.

E-mail marketing is a digital form of direct mail. The term is often used to describe the act of sending direct promotional e-mails to either try to acquire new customers or persuade existing customers to buy again, or to encourage customer loyalty ...

Long been used by market research companies and consumer watchdogs to test how well retail stores serve customers, mystery shopping is a good tool to be used by the apartment industry.

participatory and collaborative methods bring people together and involve dynamic, multidirectional communication (leadership to employees, employees to leadership and employee to employee).

Content marketing is a fast-growing practice that can help property management companies get noticed and demonstrate the added value they offer.