The Heating Refrigeration and Air Conditioning Institute (HRAI) is assuring Canadian consumers that they can count on service for critical building, business and home systems, and that technicians will strictly adhere to Health Canada protocol to protect the public and themselves. A newly released message underscores the role the industry plays in the viability of indoor environments and in safeguarding food, medical supplies, data and other strategic services.
“During this time of self-isolation, quarantining and increased hospitalization, it is critical that heating, ventilation, air conditioning and refrigeration systems continue to operate effectively to ensure that everyone has access to heating and cooling as well as food supplies and healthcare services,” it states.
It outlines the measures HVACR technicians will undertake to gauge the health safety of any host property before they enter it, and to ensure safe conduct and interaction while completing any installation or service call. Technicians will be required to wear masks and gloves while on site, stay at least two metres apart from others and to disinfect all surfaces before and after working on them. Fleet vehicles will also be regularly cleaned and disinfected.
In turn, all clients must provide information about any building occupant who has travelled outside of Canada within the previous two weeks, is experiencing symptoms or has come into contact with someone who has tested positive for COVID-19.
“Responsible contractors will work with their customers to ensure that all concerned are protected while restoring HVACR systems to proper operation,” it pledges. “HRAI is working with its members to ensure they are appropriately informed and prepared to address these situations as they occur.”
Meanwhile, the organization has cancelled all in-person training courses until at least April 17, but has rolled out a virtual classroom of online training and education opportunities. The biennial Canadian Mechanical & Plumbing Exposition (CPMX) originally slated for the Metro Toronto Convention Centre, March 25-27, has been postponed.