YVR receives RHFAC Gold rating

Tuesday, December 11, 2018

Vancouver International Airport (YVR) has received the Accessibility Certified Gold rating under the Rick Hansen Foundation Accessibility Certification (RHFAC) program. YVR is the first airport to receive the rating and is the highest rated building in the program.

“This year, YVR will welcome a record 25 million passengers and for us it’s very important that every one of these passengers has a seamless and comfortable airport experience,” said Craig Richmond, president & CEO, Vancouver Airport Authority. “Accessibility is one of our top priorities and is a key part of our success as a world-class hub. Gold Certification from the Rick Hansen Foundation is a testament to our ongoing efforts to better serve our passengers, partners and communities.”

Rick Hansen, Founder and CEO of the Rick Hansen Foundation said: “I hope YVR and Craig’s leadership inspires other transport hubs around the world to take steps in becoming more accessible and inclusive for travelers of all ages and abilities.”

The RHFAC is the first program to measure the level of meaningful access beyond building code, and is based upon the holistic user experience of people with varying disabilities affecting their mobility, vision and hearing. To date, more than 1,100 buildings across B.C. are registered to be rated.

In achieving this certification rating, YVR has removed barriers and improved accessibility for employees, passengers and partners — achieving the highest score of any rated building to-date with 93 out of 100 points. YVR has a broad range of accessibility features that led to this score including:

●Universal food and service counters for people using wheeled mobility devices
●Low-resistance carpeting for easier movement and greater stability
●Textured terminal flooring to assist with wayfinding
●Curbside ramps and assistance
●Accessible parking in all lots with accessible bus service to long-term parking
●Universal seating throughout the terminal
●Universally accessible washrooms
●Pet relief areas for individuals travelling with assistance animals
●Adaptive speakers throughout the terminal building
●Clearly marked signage and wayfinding
●Customer care staff trained in accessibility

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