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Countdown to AODA filing begins in Ontario

Ontario organizations with 20 or more employees are required to file an Accessibility Compliance Report under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) by December 31, 2026. The filing cycle is prompting many employers to revisit their accessibility obligations—particularly those that have expanded, restructured, or changed service delivery since their last reporting period.

According to Laura Gurr, Partner at Cohen Highley LLP, the AODA deadline offers an important opportunity to take stock of accessibility policies, training records, employment practices, multi‑year accessibility plans, and communication procedures to ensure they still meet provincial standards. She also notes that organizations uncertain about their obligations or current compliance status should consider a proactive review to identify gaps and reduce regulatory risk. Failure to file, or filing without meeting applicable requirements, may result in enforcement action, including administrative penalties.

The Accessibility Compliance Report requires organizations to certify compliance with the Integrated Accessibility Standards Regulation (IASR), covering customer service, information and communications, employment standards, and general accessibility policies. When determining employee count, organizations must include all full‑time, part‑time, seasonal, and contract workers in Ontario. Volunteers, independent contractors, and employees outside Ontario are excluded, though organizations remain responsible for ensuring that services delivered on their behalf meet accessibility standards.

Organizations with 1–19 employees must comply with the AODA but are not required to file a report. Those with no employees in Ontario should submit an Organization Profile Update. Organizations with 20 or more employees must file every three years through the Accessibility Compliance Reporting Portal.

Before filing, employers should confirm compliance across key areas such as accessibility policies, multi‑year plans, training records, recruitment and accommodation processes, accessible communication practices, and customer service procedures. Filing constitutes a certification of compliance, making it essential to address any gaps beforehand.

To submit the report, organizations will need their legal name, BN9, employee count, and the contact information of the senior officer certifying the report. Those without a BN9 must obtain an AODA identifier from the Ministry.

After filing, organizations must make their Compliance Report available to the public and retain documentation demonstrating compliance, including policies, training records, accessibility plans, public notices, and internal assessments. These records may be requested during an audit or review by the Ministry for Seniors and Accessibility. Any subsequent changes to organizational information such as address, primary contact, or employee count, must be reported through an Organization Profile Update.

Housing providers with legal questions may contact Laura Gurr at 5 [email protected] 

RAIC launches Global Design Exchange

The Royal Architectural Institute of Canada (RAIC) has launched the Global Design Exchange, a new international initiative designed to give Canadian architects direct access to leading practices, projects, ideas and professional networks around the world.

Through immersive international exchanges, the initiative will help participants strengthen their practice, expand professional and business relationships, explore different approaches to the business and delivery of architecture, and bring new knowledge and perspectives back to their firms and communities.

The inaugural Global Design Exchange will take place September 13 to 17, 2027, in Germany, bringing together a curated delegation of Canadian architects for an immersive program in Düsseldorf and Berlin.

The Exchange will provide participants with access to architecture and design knowledge through project visits, architecture studio visits, conversations with local practitioners and industry leaders, and opportunities to build relationships with peers and institutions in Germany. The program will conclude in Berlin in connection with German Architects’ Day.

“The Global Design Exchange reflects the increasingly international context in which architecture is practiced and the important role the RAIC can play in opening doors for Canadian architects,” said Mike Brennan, CEO of the RAIC. “This is about much more than seeing exceptional architecture. It is about connecting architects with peers, practices and institutions, understanding different approaches to the business and delivery of architecture, and creating relationships and knowledge that can strengthen their firms and their work when they return to Canada.”

Designed as an intimate, high-value experience, the inaugural delegation is expected to include approximately 25 to 35 participants. The smaller format will allow the RAIC to create access and opportunities that would be difficult to achieve through a conventional conference or large-group program.

The Germany program will explore contemporary architectural practice alongside the broader forces shaping the built environment, including innovation, materiality, craftsmanship, sustainability and urban transformation, as well as how firms operate, collaborate, compete, develop new business, deliver projects and respond to changing expectations of the profession.

The Global Design Exchange has been conceived as an ongoing RAIC initiative that will use international engagement to support stronger architectural practice in Canada.

Each Exchange will create opportunities for Canadian architects to learn directly from other markets, build relationships with international peers and institutions, explore new approaches to practice and the business of architecture, and deepen their understanding of the cultural, economic and regulatory contexts in which architecture is created.

Registration for the 2027 Global Design Exchange is expected to open November 23, 2026.

 

Michelle Chisholm receives CAWIC Emerging Leader Award

Michelle Chisholm, assistant project manager at EllisDon has been named the recipient of the 2026 Canadian Association of Women in Construction (CAWIC) Emerging Leader Award.

The Emerging Leader Award recognizes women in the early stages of their careers who are making a meaningful impact on the construction industry through leadership, dedication, and commitment.

At the time of award submission, Chisholm had recently reached three years with EllisDon, bringing prior experience in design and architectural technology from the industry. She has distinguished herself through her leadership and commitment to making the industry more accessible and inclusive. Alongside her project responsibilities, she serves as EllisDon’s National Jill of All Trades (JOAT) event coordinator and Calgary representative for Together, EllisDon’s employee-led group focused on advancing gender equity.

Over the past year, Chisholm has helped coordinate 13 Jill of All Trades events across Canada, working with educational partners, volunteers, and industry professionals to provide hands-on experiences that introduce young women to careers in construction. Through these efforts, she has helped expand access to opportunities in the industry while inspiring the next generation of talent.

“Receiving this award is surreal, and I’m incredibly honoured to be selected as the recipient,” said Chisholm. “EllisDon has given me opportunities to grow, take on new challenges, and contribute beyond my role. I’m passionate about creating an inclusive environment and showing future team members that there is a place for them in this industry. I’m grateful for the support of the Together group and my colleagues, proud of what we’ve accomplished together, and excited to continue building on this work in the future.

Beyond her work with Jill of All Trades, Chisholm is known for her authenticity, initiative, and willingness to support those around her.

“Michelle embodies the qualities this award celebrates,” said Travis Perry, vice president, Project Development, Calgary. “Her leadership, initiative, and dedication to creating opportunities for others have already made a meaningful impact within EllisDon and across the broader construction community. We’re proud to see her receive this well-deserved recognition.”

 

 

New standard supports modular construction

CSA Group has released CSA Z251, Design of volumetric modular structures, a new National Standard of Canada that establishes a common technical framework for the design of volumetric modular buildings.

Governments and industry leaders are increasingly looking to modular construction to accelerate project delivery, reduce waste, improve worker safety and create more predictable outcomes. The federal government has also identified modular construction as one of the modern methods that can support the delivery of housing at scale through Build Canada Homes.

“Modular construction has the potential to help Canada deliver housing and infrastructure faster, but scaling the sector requires a consistent approach to how buildings are designed,” said Dwayne Torrey, director, Construction and Infrastructure Standards, CSA Group. “CSA Z251 provides that common framework, giving architects, engineers, manufacturers and building officials clear recommendations and guidance specific to volumetric modular design. This can help create greater consistency across projects and jurisdictions, while supporting the delivery of safe, high-quality modular buildings across Canada.”

Canada’s modular construction industry is currently valued at more than $5.5 billion and is expected to grow by more than five per cent annually through 2029. As adoption increases, clear and consistent standards can help build confidence among designers, manufacturers, and building officials.

CSA Z251 is intended to complement the National Building Code of Canada by establishing key approaches specific to the design of volumetric modular buildings, which are constructed using modules manufactured off-site and assembled at the building site. The standard addresses several areas specific to modular construction, including structural design, building services, environmental separation, fire protection, manufacturing, and architectural considerations.

“The future of construction is faster, greener, and more modular,” said Tom Hardiman, executive director, Modular Building Institute. “The modular industry is primed for growth, and standards like CSA Z251 provide the consistency and clarity needed to scale modular construction and give confidence to the companies and communities investing in it.”

The new standard was developed by a technical committee including architects, engineers, modular building manufacturers, and provincial and municipal building officials.

Together, these standards address key stages of the modular construction process, from design and manufacturing to certification, inspections and approvals, helping create a more consistent approach to delivering safe, high-quality and efficient modular buildings in Canada.

 

Canada launches $1.5B Rental Protection Fund

Build Canada Homes (BCH) has announced the launch of the Canada Rental Protection Fund (CRPF) and confirmed that the Canadian Housing Acquisition Fund (CHAF) has been selected to deploy the program’s $1.5‑billion federal investment. The announcement establishes the sector‑led vehicle that will support community housing providers in acquiring and preserving at‑risk rental properties across the country.

The CRPF is designed to help non‑profit, co‑operative, and Indigenous housing organizations acquire, renew, and retain existing affordable rental homes that may otherwise be lost to redevelopment or rising rents. The fund operates as a revolving model, allowing repaid capital to be reinvested into future acquisitions. BCH estimates the initiative could protect up to 7,000 rental homes in its first five years, with additional acquisitions as capital cycles back into the fund.

The launch comes as Canada’s rental housing sector continues to experience sustained pressure. Demand for rental homes is increasing, and affordability is declining across major markets. For rental operators and community housing organizations, preventing the loss of existing affordable units has become a key priority, as these homes are costly and slow to replace once removed from the market.

Announcing CHAF’s selection, Housing and Infrastructure Minister Gregor Robertson said: “Every Canadian deserves a place to call home. That is why our new government is taking decisive action to protect affordable rental housing through the Canada Rental Protection Fund, helping preserve affordable homes and ensuring more Canadians can remain in their communities.”

CHAF’s founding members—the Canadian Housing Renewal Association, NICHI, the Co‑operative Housing Federation of Canada, and the BC Rental Protection Fund—bring established acquisition experience and sector expertise.

“The Canada Rental Protection Fund reflects the Government’s commitment to safeguarding affordable housing while ensuring strong stewardship of public funds,” said Ana Bailão, Chief Executive Officer, Build Canada Homes. “By investing in a sector-led model, we are supporting an independent organization with the expertise and capacity needed to act quickly in competitive markets. We are confident the Canadian Housing Acquisition Fund will generate meaningful and lasting results for Canadians by protecting the homes they rely on.”

CHAF has launched its online intake portal, with eligibility criteria, documentation requirements, and timelines now available.

Preventing, identifying, and treating mould in the workplace

As Mould Awareness month comes to an end, it’s a good time for maintenance managers and janitorial staff to get a refresher on the signs of mould, risks of exposure, and prevention practices to make workspaces safer.

Aside from requiring an expensive repair, mould can present a health risk to building occupants. Many moulds create “mycotoxins,” which can lead to:

  • Eye, nose, and throat irritation
  • Cough or congestion
  • Aggravation of asthma
  • Fatigue
  • Headaches
  • Difficulty concentrating
  • Exacerbation of allergy symptoms like wheezing, chest tightness, shortness of breath, nasal congestion, and eye irritation

Mould prevention

Mold starts in a commercial building when microscopic airborne spores settle on a damp surface containing organic material, staying undisturbed for 24 to 48 hours. Common causes include roof leaks, HVAC condensation, and high indoor humidity. Preventing mould means regular, scheduled building maintenance, including visual roofing assessments and indoor inspections to look for potential risks or signs, as well as monitoring and maintaining optimal levels of indoor humidity (levels between 30 and 50 per cent). Once established, mould spores can be distributed throughout a multi-storey building within 48 to 72 hours.

Mould identification

In many cases, mould is the indication of a larger problem, like a roof leak. Regularly assessing your building can help prevent and limit the spread of mould, as well as letting you know that you may have a larger (and potentially more costly) building issue to address. Signs of moisture and mould in your building include water stains on the ceiling or walls, dark spots, peeling or bubbling paint, musty odours, persistent condensation, warped or rotting building materials, or efflorescence (salt deposit on concrete walls or masonry). Identifying any of these signs means there is a good chance that you have unwanted moisture or mould inside your building, and you will need to determine the source to address the issue.

Treating mould

If you have determined that you have mould inside the building, there are some steps you can take. Start with locating the source of the moisture and resolving that issue – this will help stop the spread and growing concern. Next, contain the area with plastic sheeting, setting up negative air pressure with a HEPA air scrubber to prevent spores from spreading to clean areas of the building. Ensure that proper PPE is used, including an N-95 respirator, gloves, and eye protection, before getting near the area. Remove contaminated material like ruined drywall, insulation, ceiling tiles, and carpeting. Place them in sealed bags before removal. Next, clean and dry the area, monitoring for the return of signs of moisture.

For larger areas or areas of high contamination greater than 32 square feet, a remediation professional should be retained.

Moisture and mould in your building can cause damage, risk occupant health, and tell the story of a larger issue in your building. Remaining vigilant in inspection and prevention can help maintenance managers and janitorial staff protect the building and the people inside.

BOMA Canada honours leaders in CRE

The Building Owners and Managers Association of Canada (BOMA Canada) presented its 2026 national awards on September 24 during the annual BOMEX conference, held this year in Ottawa on the traditional, unceded territory of the Algonquin Anishinaabe Nation. Hosted by Canadian actress and comedian Naomi Snieckus, the gala brought together building owners, managers, service providers, and sustainability leaders from across the country to celebrate outstanding achievement in commercial real estate.

As the industry continues to evolve, embracing new technologies, strengthening sustainability standards, and advancing inclusive design, this year’s winners exemplify that commitment, underscoring the rising standards shaping Canada’s building management community. The ceremony honoured excellence across a wide range of categories, spotlighting the individuals and organizations that continue to elevate building performance, innovation, and accessibility.

Pinnacle Awards

Reflecting the strength and diversity of Canada’s building service sector, the Pinnacle Awards honour companies that demonstrate exceptional service, innovation, and commitment to clients. In total, 16 entrants competed nationally across three categories for the following honours:

  • Above & Beyond: BGO (Scotia Plaza), Toronto, was recognized for exemplary service delivery at 40 King Street West, reinforcing its reputation for operational excellence.
  • Customer Service: Scandinavian Building Services, Edmonton, earned top honours for its client‑focused approach at its Edmonton headquarters.
  • Innovation: Avenue Living (The SunRise), Edmonton, was celebrated for forward‑thinking operational strategies and technology‑driven improvements.

TOBY Awards

The TOBY Awards remain the most prestigious recognition of building excellence in Canada, celebrating properties that excel in building standards, tenant relations, energy performance, emergency preparedness, and community impact. All TOBY winners must be BOMA BEST certified and hold a BOMA 360 designation. Spanning every major asset class, this year’s winners include:

  • Corporate Facility: 6880 Financial Drive, Mississauga, ON – Northam Realty Advisors Limited
  • Historical Building: The Canada Life Assurance Company, London, ON – GWL Realty Advisors Inc.
  • Industrial: St. James Business Centre 3, Winnipeg, MB – QuadReal Property Group
  • Renovated Building: World Exchange Plaza, Ottawa, ON – QuadReal Property Group LP
  • Retail – Open Air/Strip: Dorval Crossing East, Mississauga, ON – BGO
  • Retail – Enclosed Over 1 Million Sq. Ft.: Yorkdale Shopping Centre, Toronto, ON – Oxford Properties Group
  • Suburban Office Park – Low Rise: Mississauga Gateway Centre, Mississauga, ON – Colliers
  • Suburban Office Park – Mid Rise: Parkway Place, North York, ON – JLL
  • Office Building – 100,000 to 249,999 Sq. Ft.: Commerce Place, Vancouver, BC – QuadReal Property Group
  • Office Building – 250,000 to 499,999 Sq. Ft.: 711 Yonge Street, Toronto, ON – Menkes Property Management Services Ltd.
  • Office Building – 500,000 to 1 Million Sq. Ft.: 25 York Street, Toronto, ON – Menkes Property Management Services Ltd.
  • Office Building – Over 1 Million Sq. Ft.: Scotia Plaza – 40 King Street West, Toronto, ON – BGO

Individual Honours

Each year, BOMA Canada also recognizes outstanding individuals whose leadership strengthens the industry. With 18 entrants in total competing for three national trophies, this year’s winners were:

  • Elaina Tattersdale Sustainability Champion: Yousef Almuzaini, CBRE, Toronto, ON
  • Emerging Leader: Charlotte Grandy, BGO, Mississauga, ON
  • Randal Froebelius Member of the Year: Ryan Giesbrecht, GWL Realty Advisors, Vancouver, BC

Rick Hansen Foundation Accessibility Awards

Leadership continues to be a defining priority for BOMA Canada. In the Buildings Without Barriers  Challenge Awards top honours went to:

  • Highest Number of RHFAC‑Rated Sites (Tie): GWL Realty Advisors Inc. — 10 sites QuadReal Property Group — 10 sites
  • Innovation Award: Jamieson Place, Calgary, AB — QuadReal Property Group
  • Improvement Award: Pender Place II, Vancouver, BC — Colliers
  • Culture of Accessibility Award: GWL Realty Advisors Inc. — 127 employees trained

The BOMA Canada Rick Hansen Foundation Accessibility Award was presented to: MacIsaac Health Building, UBC Properties Trust, Vancouver, BC.

BOMA BEST Prestige & Spotlight Awards

This year’s BOMA BEST Prestige Awards recognized top performers in sustainability and operational excellence across multiple asset classes:

  • Square One Shopping Centre, Mississauga, ON — Platinum, Enclosed Shopping Centre – Oxford Properties Group
  • Prince Albert Equipment Repair Depot, Prince Albert, SK — Gold, Light Industrial  –Ministry of SaskBuilds and Procurement
  • Casino du Lac‑Leamy & Hilton Lac‑Leamy, Gatineau, QC — Gold, Universal  – Loto-Quebec
  • 5th St SE, High River, AB — Gold, Open Air Retail  – CT RIET
  • Brixton, Toronto, ON — Silver, Multi-Unit Residential – Woodbourne
  • 1 York Street, Toronto, ON — Platinum, Office Under 1 Million – Menkes Property Management Services Ltd.
  • RBC WaterPark Place, Toronto, ON — Platinum, Office Over 1 Million – Oxford Properties Group – Office and Retail
  • The BOMA BEST Spotlight Award went to: 1835 Yonge Street, Toronto, ON -Northridge Inc.

Enspire Awards

Launched in 2024 and supported by Environment and Climate Change Canada, BOMA Canada’s Enspire program is designed to accelerate energy savings and deep retrofits, strengthening industry efforts to improve building performance and reduce emissions. The program recognizes leadership across four categories: office, retail, light industrial & universal facility, and mixed use.

This year’s winners include:

550 Queen St E, Toronto, ON
Online Property Management Inc.

1800 Alta Vista, Ottawa, ON
Canadian Blood Services

333 – 11th Ave SW, Calgary, AB
Aspen Property Management Limited Partnership

United Boulevard Retail Plaza
1395, 1401, 1455 United Blvd, Coquitlam, BC
Canadian Urban

Kent Saint John East
85 Consumers Dr, Saint John, NB
Kent Building Supplies

CBRVBC01 Campbell River Central Office
1385 16 Avenue, Campbell River, BC

TELUS & BGIS

107 Alfred Kuehne Blvd, Brampton, ON
CBRE Limited

4100 Lambrick Way, Victoria, BC
District of Saanich

14 William Sylvester Dr, Toronto, ON
Jones Lang LaSalle Real Estate Services, Inc

YRCC 690, 160 Applewood Cres, Vaughan, ON
Argo Property Management

PCC 299, 171 Advance Blvd, Brampton, ON
Argo Property Management

Chair’s Award

The action-packed evening concluded with the presentation of the Chair’s Award, honouring exceptional contribution to the industry. This year’s recipient was Fred Edwards, Chief Marketing Officer, GDI Ainsworth Calgary, Alberta.

Congratulations to all the winners!

 For more on the 2026 BOMA Canada award winners, click here.

 

Clear communication matters for cleaning teams

A good schedule can only take cleaning teams so far. Once a job is received, managers still need to know whether cleaners saw and confirmed their assignments, whether anyone has called out, who’s handling coverage, and whether updated client notes reached the right person.

This is where small gaps turn into real problems: a shift can look covered even when the cleaner hasn’t confirmed, when there’s a callout and no one takes responsibility for finding a replacement, when a client sends new access instructions, but the cleaner is still relying on outdated info.

Those gaps can lead to missed shifts, late arrivals, duplicated work, and frustrated clients.

Give cleaners the full shift details

Every assignment should include the date, start time, location, assigned cleaner, and anything they need to enter the site and complete the work.

Recurring jobs need a quick review before the schedule goes out. Parking, entry instructions, service details, and client expectations can change, so the current notes should be easy to find before the cleaner arrives. No one should have to dig through several text threads just to understand the job.

Track “sent” and “confirmed” separately

Sending the schedule tells you the assignment went out; it doesn’t tell you whether the cleaner can work it.

If a cleaner hasn’t replied, the shift still needs follow-up, but this can be harder to spot when a team manages several recurring locations. Without a separate confirmation step, silence can look like acceptance until the job is about to start.

A quick confirmation check also gives managers time to act before a missing response becomes urgent. Finding an unconfirmed shift the day before the job leaves more options than discovering it shortly before the scheduled start time.

Keep call-outs open until coverage is confirmed

When a cleaner calls out, the team needs to know which job is affected, who will find coverage, and what the replacement needs. The call-out should stay visible until someone else confirms the shift.

Contacting a replacement doesn’t close the loop – until that person agrees to work the job, the shift may still be at risk.

Keep the current plan in one place

Calls, texts, group chats, and direct messages are useful, but they can leave a team with several versions of the same plan.

After a change, anyone involved should be able to find the answers to a few basic questions:

  • Which job changed?
  • Who is affected?
  • Who owns the next step?
  • Does the client need an update?
  • What’s the current plan?

The latest answers should live somewhere the whole team can trust, rather than only in one person’s message thread.

This matters even more when more than one manager or supervisor is involved. A clear current plan means the next person stepping in does not have to reconstruct the situation from old messages or ask several people what happened.

Use a repeatable checklist

A cleaning crew communication checklist can help teams use the same process each time. It can cover what to check before the schedule goes out, what to track afterward, how to handle a call-out, and what to review before the job starts.

For each job, managers can check the date, time, cleaner, and location. After sending the schedule, they can track who’s confirmed and who needs a reminder. If someone calls out, one person can take ownership of coverage and make sure the replacement gets the latest instructions.

The checklist doesn’t need to be complicated, but it gives the team the same questions to work through every time.

Make ownership visible

Many communication problems start with assumptions: the owner thinks an admin handled the follow-up, the admin thinks the cleaner already knows, a replacement thinks someone else updated the client.

For every unresolved issue, one person should own the next action, and the team should know when it needs to happen. That doesn’t mean one manager has to do everything. It means everyone can see who’s handling the follow-up.

Fewer last-minute surprises

Improving communication often means making important messages easier to find and act on, rather than adding more of them.

When teams handle confirmations, call-outs, coverage changes, and client updates consistently, managers spend less time chasing replies or piecing together what happened. Cleaners know what to expect, replacements get the information they need, and internal communication gaps are less likely to affect clients.

For a small cleaning team, a repeatable routine can make daily operations more predictable without adding another complicated system.

Miran Hale is the founder of CleanConfirm, a workflow tool built for small cleaning teams to keep shift confirmations, call-outs, and coverage visible after the schedule is published.

Work begins on Manitoba’s first French-language culinary training centre

Design work is beginning on Manitoba’s first dedicated French-language culinary arts training centre. The Winnipeg-based facility, operated by Division scolaire franco-manitobaine (DSFM), will create new opportunities for francophone high school students to pursue hands-on career training in their language.

The Manitoba government has committed $3.8 million toward the property purchase and initial design work for the renovation.

“Education can change the course of a person’s life. By expanding French-language adult education in St. Boniface, we’re creating more opportunities for Manitobans to gain the skills and training they need to succeed,” said Advanced Education and Training Minister Renée Cable. “Whether someone is finishing high school, preparing for a new career or building on their education, they deserve access to learning in the language of their choice.”

The new space will allow DSFM to expand its adult learning capacity by relocating from its current location at Collège Louis-Riel and to increase programming to serve more francophone adult learners to complete high school courses, develop new skills and prepare for in-demand careers in Manitoba’s economy.

“The expansion of our specialized trades offerings, particularly through our partnerships with RRC Polytech, the United Brotherhood of Carpenters and Notre-Dame-de-Lourdes Lithography, as well as the addition of new trades, demonstrate our commitment to providing diverse apprenticeship pathways grounded in the realities of the job market,” added Bernard Lesage, president, Commission scolaire franco-manitobaine. “This same vision guides our capital projects, whether it involves building a new school in Brandon, creating new daycare spaces or the acquisitions of Voix des Prairies and DSFM-Saint-Boniface. Together, these initiatives help build a solid future for our students and for Manitoba’s francophone community.”

The relocation and expansion of DSFM’s adult education centre is supported through the Canada-Manitoba Agreement on Minority-Language Education and Second Official-Language Instruction.

VCC launches new electrician programs

Vancouver Community College (VCC) has launched new Construction Electrician training programs to help meet the growing demand for skilled electrical workers across British Columbia. In a first for B.C.’s post-secondary system, the programs will use a new training model that offers a streamlined pathway through technical training.

“As B.C. advances its use of clean energy and sustainable technologies, we are seeing urgent demand for skilled electrical workers,” said Brett Griffiths, dean of trades, technology and design, VCC. “Electrical energy is now a key focus area, and VCC’s construction electrician programs equip future workers with the skills needed to support sustainable infrastructure projects across the province.”

In the next decade, more than 5,000 electrician job openings are expected in B.C. However, many employers currently report challenges with filling apprentice entry roles: 32 per cent cannot find apprentices, 24 per cent cite supervision demands, and 23 per cent lack the ability to offer work in the format required by traditional apprentice block training.

To address current challenges in training and recruitment, VCC is applying a new Modernized Apprenticeship Pathway (MAP) teaching model for its Construction Electrician programs. Developed by industry experts, VCC’s Construction Electrician programs will offer students flexible, work-integrated pathways to Red Seal certification. VCC’s six-month Foundation certificate provides students with 350 work-based training hours and Level 1 Red Seal electrical training. From there, students can continue through VCC’s Levels 2-4 apprenticeship courses without leaving their employers. The courses teach essential skills such as installing, maintaining, and repairing residential and commercial electrical systems.

“The traditional 10-week schooling model takes apprentices away from the job for an extended period, and many struggle with that, both financially and in staying connected to their employer. What MAP offers is different. Learning gets applied almost immediately, which is when it truly sticks. I believe this model will benefit apprentices, employers, and the trade as a whole,” said Dan Wormald, president, Leading Edge Electric.

Spaces in VCC’s Construction Electrician Foundation certificate are available for the May and September 2027 intakes. Spaces in VCC’s Construction Electrician apprenticeship courses are available throughout 2027.

 

IFMA announces Top Global FM Influencers for 2026

The International Facility Management Association (IFMA) has announced its 2026 Top Global FM Influencers list, which recognizes 10 professionals who are shaping the future of the industry through innovation, leadership and measurable impact.

These individuals represent the full spectrum of the FM profession, from sustainability and technology integration to workplace strategy, leadership, education, operational excellence, research and more.

“Our influencers leverage their clout and experience to share more than just best practices. They use their platforms – whether it is content, the classroom or leadership to inspire conversations that better position our global professionals as the trusted resource for stronger, more efficient facility and organizational outcomes,” said Michael V. Geary, CAE, IFMA President and CEO.

“They are telling the stories that strengthen the facility management profession and shine a light on not just the people, but also the processes and actions that are sometimes invisible, yet have a resounding impact on everyone’s lives, health and culture.”

The list was curated to highlight those making a significant mark on the built environment—advancing sustainable operations, integrating emerging technologies, enhancing workplace experiences, and prioritizing safe, resilient and people-centred spaces.

Representing 10 countries, the honourees reflect the diversity and global scope of facility management This year’s influencers are:

Grant Sommerfeld, CMC, CFM, CEFP, FRICS
Founder & Principal Executive – FM Consulting Ltd.
Canada

Edward Kacal, CFM, FMP, SFP
CEO – Servus Limited
Trinidad & Tobago

Mohamed Saadeh
General Manager – Darwish Interserve Facility Management
Qatar

Remigius Mmegha
Head of Assets & Property Management – ONL Estates Limited
Nigeria

Fadi Alshakhshir, LEED GA, CEM
Executive Director – Facility Management Dubai Holding
United Arab Emirates

Jose Diaz, CFM, SFP, FMP
Associate Projects Director – PWT
Mexico

Yohanes Jeffry Johary
Indonesia President & Managing Director – OCS
Indonesia

Yvette Watson
Founder – PHI Factory
Netherlands

Fernanda Carvalho
Head of Real Estate & Facilities – Mercado Libre
Brazil

Dr. Jake Smithwick, Ph.D., FMP, SFP
Associate Professor, Graduate Program Director – University of North Carolina at Charlotte
United States

The full list of the Top Global FM Influencers is available at: https://pages.ifma.org/2026-ifma-global-fm-influencers

Digital governance gap creates operational risks

Condominium corporations across Ontario are facing a new kind of governance challenge, one that isn’t caused by rising insurance premiums, aging infrastructure, or market volatility. It’s the widening digital governance gap and it’s becoming one of the biggest operational risks for condo communities in 2026.

Boards are asked to make faster decisions, manage more complex issues, and meet higher regulatory expectations, yet many are still relying on governance practices built for a different era. The result is inefficiency, miscommunication, and increased exposure to compliance and liability risks.

The growing divide

The digital governance gap is the growing divide between what modern condo governance requires and the outdated tools and processes many boards still use.

Most corporations still rely on:

  • Email chains as their primary communication method;
  • Paper-based records, payment processing and filing systems;
  • Manual tracking of purchase orders, incidents, and approvals;
  • Ad-hoc decision-making without centralized documentation; and
  • Outdated meeting practices that lack transparency and structure

Meanwhile, the expectations placed on board of directors have increased dramatically. Here are a few:

  • The Condominium Authority of Ontario (CAO) and Condominium Management Regulatory Authority of Ontario (CMRAO) emphasize digital recordkeeping, transparency, and accessibility;
  • Owners expect timely communication and professional workflows;
  • Buildings require more complex maintenance planning and vendor oversight; and
    Risk management now demands audit trails, documentation, and accountability.

Boards are being asked to operate like professional governance bodies, but many are still equipped like volunteer committees.

How the gap creates real operational risk

From a manager’s perspective, the digital governance gap isn’t just inconvenient; it’s dangerous. It creates vulnerabilities that affect the corporation’s finances, compliance, and community stability.

1. Communication breakdowns

Email chains get lost, misinterpreted, or buried. Decisions made informally aren’t documented. Owners receive inconsistent messaging. This leads to: confusion, conflict, complaints, and delays in decision-making.

2. Compliance exposure

Boards must maintain accurate records, accessible documents, and transparent decision-making. Without digital systems records become fragmented, meeting minutes lack detail, approvals aren’t properly tracked, and corporations risk non-compliance with CAO/CMRAO expectations.

3. Inefficient operations

Manual processes slow everything down. Purchase orders take longer with no formal procurement process. Vendor coordination becomes messy. Incident tracking is inconsistent. Managers spend more time chasing information instead of managing, and payment processing is antiquated.

4. Higher liability

Without digital audit trails, corporations struggle to defend decisions, enforce rules, or demonstrate due diligence. This increases exposure in legal disputes, insurance claims, owner complaints, enforcement actions, and financial auditing.

Why boards struggle to modernize

Boards aren’t resistant; they’re overwhelmed. Most directors are volunteers with full-time jobs, limited time, and varying levels of digital comfort. Some common barriers include the fear of adopting new systems, a lack of training, misunderstanding the manager’s role, a belief that “email is good enough,” and a concern about cost, even when solutions are inexpensive. However the cost of not modernizing is far higher.

What modern digital governance looks like

From a manager’s perspective, digital governance is about clarity, structure, and accountability, not fancy software. A modern board uses centralized communication platforms, digital record management with searchable archives, automated workflows for approvals, notices, procurement and purchase orders, dashboards for financials, maintenance, and compliance, secure portals for owners and directors, templates for consistent communication, and digital meeting packages with linked documents and action logs.

This is the new baseline for professional governance.

The manager’s role in closing the gap

Managers are uniquely positioned to help boards modernize. They see the operational bottlenecks, the communication failures, and the compliance risks firsthand.

Here’s how managers can lead the transition:

1. Introduce structured communication systems

Move boards away from email chains and into centralized platforms that track discussions, decisions, and documents.

2. Implement digital workflows

Automate repetitive tasks such as procurement and purchase order tracking, incident reporting, vendor approvals, notice distribution, and electronic payment approvals and processing.

3. Create digital governance frameworks

Provide boards with communication policies, digital meeting templates, document retention schedules, and decision-making protocols

4. Educate and support directors

Offer training, on-boarding, and ongoing support to help directors feel confident using new tools.

5. Build transparency and accountability

Use dashboards, logs, tags and audit trails to ensure every decision is documented and defensible.

Why boards must act now

The digital governance gap is widening and corporations that fail to modernize will face higher operational costs, increased conflict, greater compliance risk, lower owner satisfaction, and difficulty attracting qualified managers.

On the other hand, boards that embrace digital governance will make better decisions, operate more efficiently, strengthen community trust, reduce liability and support their managers more effectively.

Modern governance isn’t optional anymore. Condo corporations are growing more complex, more regulated, and more demanding. Boards cannot meet today’s expectations with yesterday’s tools. Closing the digital governance gap isn’t just a technological upgrade—it’s a governance evolution, and managers are ready to lead it.

Shane Haskell is the owner/founder of Lionheart Property Management Inc.., where he is responsible for the day-to-day operations. Lionheart is an ACMO2000 organization.

Shane has several years’ experience in the financial industry, marketing, project management, real estate and property management industry. He is a principal condominium manager (PCM) and general licensed manager (OLCM) with CMRAO, a registered condominium manager (RCM) with ACMO, and a leader of The Condominium Institute (LCCI). He is a member of CMRAO’s discipline hearing committee and also sits on the board of directors and chairs the marketing committee of the Canadian Condominium Institute Toronto Chapter. He previously sat on CCI’s national executive board and is current chair of the CCI national advertising, resources and communication committee. He is also the president and Realtor® of Lionheart Realty Brokerage.

Four in five GTA homes sold below asking in August

New data from HouseSigma shows that in August 2026, 79.3 per cent of Greater Toronto Area home sales closed below the seller’s final asking price, 17.7 per cent went above list price, and 3.0 per cent were sold at the exact asking price.

The discount varies by property type. Detached houses and condo apartments both sold at a median of about 3.2 per cent below asking, while attached homes, including townhouses, semi-detached houses, and link homes came in at 2.21 per cent.

The typical GTA home buyer in August paid $24,000 less than the list price, a median discount of 2.97 per cent. Of 4,855 home sales in August, the average GTA selling price was $855,000, down 1.16 per cent from July and down 4.79 per cent from $898,000 in August 2025.

Attached homes came in at $813,500, down 1.39 per cent over the month and 4.46 per cent over the year. Detached homes had a median price of $1,140,000, down 0.44 per cent from July and 3.39 per cent lower than a year earlier.

Condos prices fell furthest over the month and year, with units going for a median of $530,000, down 1.94 per cent from July and 6.77 per cent below August 2025.

Regional breakdown

In Uxbridge, 90.5 per cent of August sales closed below asking, followed by Caledon at 88.3 per cent, Halton Hills at 87.7 per cent, Oakville at 86.8 per cent and Georgina at 85.1 per cent. It’s worth noting that Uxbridge recorded only 21 qualifying sales, so its lead is fragile: one different outcome moves it by several points.

Ajax and Markham were the region’s most competitive markets, with the smallest proportions (65.8 per cent and 69.9 per cent, respectively) of sales closing below list price. Sixteen of the 26 municipalities that we measured (which must have had at least 20 sales in August) sat above the GTA-wide figure of 79.3 per cent.

What does it mean for buyers and sellers?

HouseSigma notes that buyer negotiation depends more on the type of home and the municipality than on the regional figure. A detached house in Caledon or Halton Hills sits in the part of the market where sellers are conceding most readily, and opening at the asking price there leaves money on the table. A townhouse or semi is a different negotiation, with roughly a third less room built into the typical outcome, and buyers in Ajax or Markham should expect competition rather than a guaranteed discount.

Alternative mortgages see uptick as buyers seek flexibility

Homeownership remains a priority for many Canadians, but volatile economic conditions and stricter lending criteria are making it harder to secure a traditional mortgage. A new national study from CMI Financial, conducted by Angus Reid, shows a sharp divide between how Canadians perceive private lending and how borrowers actually experience it.

Although only six per cent of Canadians have used an alternative mortgage, more than half of those borrowers (56 per cent) say it improved their long-term financial position. The report suggests that limited familiarity is fuelling negative perceptions: three-quarters of Canadians have never personally encountered private lending, and just six per cent consider themselves very familiar with it.

Private mortgages—loans offered by individuals or non-bank lenders—often serve borrowers who don’t meet traditional criteria due to income structure, credit history, or property type. While rates may be higher, they can provide short-term flexibility and act as a bridge to conventional financing.

Despite this, Canadians are most likely to label alternative lending as a “last resort” or “risky.” Awareness varies widely by region and income: Ontarians are more likely to have used private lending, while higher-income Canadians report greater familiarity and openness to considering it.

For those who have used private mortgages, the outcomes are largely positive. Most turned to private lending to finance a first home, and many cited better terms or flexibility compared to traditional lenders. Younger Canadians—despite being more likely to view private lending as risky—reported the strongest financial benefits, with 67 per cent saying it improved their financial standing.

Midlife Canadians (35–54) are also more engaged with private lending than older generations, reflecting the financial pressures facing households still in active home-buying years. As CEO Bryan Jaskolka notes, today’s labour and housing markets look very different from decades past, and many Canadians earn income in ways that don’t fit traditional mortgage models.

While two-thirds of Canadians report no barriers to securing a mortgage, those who did cite limited savings, high home prices, and irregular income as the biggest obstacles—factors that continue to push some toward alternative options.

Click here for more: https://thecmigroup.ca.

Efficient record-keeping for maintenance managers

Record-keeping is vital for maintenance managers, as they look after the day-to-day at their facilities. Accurate, detailed records can help managers stay legally compliant, minimize liability, preserve warranties, manage assets, improve budgets, and predict expenditures.

For effective maintenance record-keeping, standardizing documentation practices means simplicity and consistency, centralizing data through digital tools allows for quick and easy access, and performing routine data reviews allows managers to identify any issues and adjust the strategy.

If your facility doesn’t have a specific system to efficiently manage record-keeping, here are some tips to help put that in place:

  • Create protocols. Staff should record data using the same measurements, terminology, and format, so the data can be compared and tracked to take next steps.
  • Train your staff. All qualifying staff should know how to record and access the required information, as well as the protocols so that records remain accurate, consistent, and accessible. Documents should all be stored correctly and named with a system, so nothing is misfiled and lost.
  • Get it on the calendar. Schedule monthly or quarterly reviews so that records stay up-to-date and it becomes routine to manage record-keeping regularly. Include maintenance visits, manufacturer calls, or any changes that occur between scheduled reviews.
  • Use technology. Invest in a Computerized Maintenance Management System (CMMS) to centralize items like work orders, asset and repair histories, and preventive maintenance logs in one place.
  • Include all pertinent data with each record. Data like roof plans facility maps, maintenance receipts, work performed, and technician name can make future maintenance and budgeting easier and more accurate. If you can, also include information pertaining to manuals, warranties, and photos to each record.
  • Secure your data. Use cloud or server backups and access permissions to keep records secure yet accessible to authorized personnel.

Efficient record-keeping allows maintenance managers to be keep track of previous maintenance or issues, plan preventative maintenance, lengthen asset lifespan, and budget for major upcoming expenditures. But along with managing costs, logs and inspection reports can help serve as proof of compliance for health and safety standards, employer policies, or environmental requirements, potentially limiting liability, should something unexpected occur.

Creating a safe, reliable, consistent record-keeping system allows maintenance managers to better run the business.

How condos can prepare for audit season

For many condo boards, the annual audit can feel like a year-end exercise: the fiscal year closes, the auditor sends a request list, and the board and property manager begin gathering what is needed. But the smoothest audits are often due to financial practices that have been maintained throughout the year.

An efficient audit is not simply easier for the property manager or accountant. It can reduce unnecessary delays and additional work, give directors greater confidence in the corporation’s financial information, and identify issues before they become more difficult to address.

Start with complete and consistent records

The foundation of audit readiness is a complete and accurate general ledger supported by the underlying documentation.

Problems often emerge when records have accumulated inconsistencies throughout the year. An account may not have been reconciled regularly. An invoice may be missing. An expense may have been recorded in the wrong period. There may be different versions of a schedule circulating between management, the board, and the accountant.

By the time the auditor receives the records, those seemingly small issues can create a much larger reconciliation exercise.

A formal month-end process can prevent much of this. Bank and investment accounts should be reconciled regularly. Accounts payable and receivable should be reviewed. Accruals and other journal entries should be consistently recorded. Supporting documents should be retained in an organized way and easy to connect back to the transactions recorded in the books.

The objective is not simply to make the auditor’s job easier. Reliable monthly financial information gives the board a clearer picture of the corporation throughout the year.

Have the supporting schedules ready

Auditors do not look only at the final financial statements. They need evidence supporting the balances and transactions behind them. For a condo corporation, that can include bank and investment records, accounts receivable and payable information, invoices, contracts, reserve fund activity, information related to capital projects, and documentation supporting significant or unusual transactions.

Board minutes can also be important when they document financial decisions or approvals that affect the corporation’s accounts.

Organization makes a significant difference. When supporting information can be produced quickly and tied back to the financial records, the audit can move forward. When schedules are incomplete or figures do not reconcile, the process can stall while management investigates.

One of the most effective things a corporation can do is review the auditor’s request list from the previous year well before the next audit begins. Most of the recurring information can be maintained throughout the year.

Don’t wait for the audit to fix the books

A common misconception is that inconsistencies can be cleaned up once the audit is underway. In practice, that often creates more work.

Auditors plan their procedures based on the information they receive at the beginning of the engagement. If those records substantially change later on, or new issues appear as the work progresses, parts of the audit may need to be reassessed.

Additional documentation may be requested, samples may need to be expanded, work might have to be repeated, and areas initially considered lower risk may require more attention.

This is why unreconciled accounts, missing invoices, incomplete schedules, incorrectly classified transactions, or unexplained balances can have such a disproportionate effect on the timing of an audit.

The goal should be to give the auditor a stable set of records at the outset, rather than treating the audit as the process through which the records will become final.

Boards need ongoing visibility

Property managers and accounting professionals may handle much of the day-to-day financial administration, but the board still has an important oversight role.

Directors do not need to perform the bookkeeping themselves. They should, however, understand enough about the corporation’s financial reporting to recognize when something needs attention.

Throughout the year, boards should be asking practical questions. Are bank accounts reconciled every month? Are outstanding receivables increasing? Are there significant differences between actual operating results and the approved budget? Are unusual expenses clearly explained? Is reserve fund spending being tracked appropriately? Are known obligations being recorded in the proper period?

A board should also understand who prepares financial information and who reviews it.

Even with a lean management or accounting team, having another person review key reconciliations and financial schedules creates an important layer of control. A simple month-end checklist that records who prepared each item, when it was completed, and who reviewed it can create useful accountability.

If these controls are only discussed once the auditor identifies a weakness, the corporation is reacting. If they are built into normal financial management, the board is exercising ongoing oversight.

Pay attention to recurring audit issues

Not every audit finding is a major problem, but boards should be careful not to dismiss the same issue year after year simply because the audit was ultimately completed.

If the auditor repeatedly asks for the same missing schedule, identifies the same reconciliation problem, or recommends the same internal control improvement, that is useful information. The board should understand what caused the issue, whether it has been resolved, and who is responsible for addressing it.

An audit should provide more than a financial statement package for the AGM. It is also an opportunity to assess whether the systems behind those statements are working as they should.

Make next year’s audit easier now

Once the audit is complete, boards and property managers have an opportunity that is often missed: prepare for the next one while the experience is still fresh.

Document which requests took the longest to fulfill. Identify records that were difficult to locate. Review any adjusting entries or recommendations that the auditor makes and assign responsibility for necessary changes. Then, incorporate those lessons into the corporation’s monthly and year-end processes.

When financial records are complete, reconciliations are current, documentation is organized, and responsibilities are clear, an audit becomes much less disruptive. More importantly, the same practices give the board better information to work with during the other eleven months of the year.

Audit readiness is ultimately a by-product of good financial governance. The corporations that are best prepared when the auditors arrive have usually been paying attention all along.

Harjoet Mudan is Managing Partner at Reach LLP, an Ontario-based accounting and advisory firm. He focuses on assurance, technical accuracy, and practical financial support, helping organizations strengthen financial reporting, meet regulatory requirements, and make informed decisions with greater confidence. www.reachprofessional.ca

Broadway Subway reaches trackwork completion

The Broadway Subway trackwork will be completed this week, marking a critical milestone for the project and continued progress toward the opening of the extension in 2027.

“The Broadway Subway Project is creating faster, more reliable transit to better connect people with services, work and school, and will help reduce congestion along one of the busiest corridors in the region,” said B.C. Minister of Transportation and Transit Mike Farnworth. “With trackwork set to be completed this week, we are making significant progress toward opening this critical transit infrastructure for people living in the Lower Mainland.”

The Broadway Subway Project will extend the Millennium Line west from VCC-Clark Station to Arbutus Street, providing fast, reliable transit service through one of the region’s busiest corridors. The extension will improve access to jobs, education, housing and services, while reducing congestion and supporting sustainable growth throughout the region.

In August 2026, project crews completed removal of the traffic deck at Broadway-City Hall Station. Work is progressing on installing utilities, backfilling the space above the station and restoring the street and sidewalks.

At Mount Pleasant Station, all driving lanes and new, widened sidewalks are open to the public on East Broadway between Main and Quebec streets, helping to promote pedestrian traffic in the area.