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Centennial boosts environmental services program

Centennial College is now home to a ground-breaking course that is preparing next generation environmental services professionals to better manage and mentor front-line staff working in healthcare settings.

The school is the first globally to offer CloroxPro Canada’s HealthyClean Trained Specialist Course to its students in Healthcare Environmental Services Management (HESM). The course was developed two years ago post-pandemic and is designed to enhance lessons in cleaning and infection prevention.

Karen Barnes is the program coordinator and a professor in the school’s HESM program. She says the specialized training course aligns with the program’s mission, to keep people safe, and further equips students to become leaders and “empower front-line staff,” from housekeeping to maintenance.

“This gives our students the opportunity to learn from an industry giant,” she adds. “They have a chance to reinforce the lessons we provide in cleaning and infection control and build on industry’s best practices.”

By the end, students earn a Certificate of Mastery, boost their resumes and get a digital badge they can add to their online signatures and social media profiles like LinkedIn.

HealthyClean is the only industry-wide certificate program designed for frontline cleaners and managers that is accredited by the American National Standards Institute National Accreditation Board and recognized by Innovation, Science and Economic Development Canada.

Bilal Demachkie, business unit director at CloroxPro Canada, says the interactive seven-module course educates people on cleaning for healthy settings by using the right products at the right time, with the best process and techniques. It also complements existing protocols and guidelines.

“If you provide the tools and training to environmental services professionals, they will have more time to focus on front-line workers and improve the workspace,” he says. “How we can help alleviate the stress they face everyday is by providing those tools for them.”

Training is more challenging today as organizations face budget constraints and labour shortages. Burnout is causing high turnover, which, in turn, creates issues for facilities that must properly train cleaning professionals on using cleaning and disinfection products.

“The industry is constantly evolving just like microorganisms,” says Barnes. “We have to be in the forefront of these superbugs that are creating chaos in our healthcare settings.”

Collaborating with CloroxPro is another step in that direction. The new course, which launched at Centennial last year, advances an already unique educational opportunity. The two-year diploma program is the only one of its kind in Canada and recognized and recommended by the Provincial Infectious Diseases Advisory Committee.

The school places a strong emphasis on providing students with hands-on experience within the program. As part of their training, they learn industry best practices and participate in life-like hospital labs that use the latest job-specific technology.

They also take part in two healthcare field placements. The first might include shadowing front-line staff and conclude with a second placement working alongside leadership teams with various roles and responsibilities. Students ultimately graduate with healthcare jobs on their resumes, but can also apply their learning to other industries, such as hospitality.

More applicants have been drawn to the program in recent years as COVID spread awareness of the field on a global level. Barnes says recruitment within the program doubled post-pandemic. Many students have transferable skills as internationally trained nurses or from other areas of the medical sector, she says. But they are also thinking of environmental services as a more exciting opportunity.

“There is a need for specialists within these areas; you can’t just throw somebody in them,” she says. “We’re really proud our students get jobs upon graduation, by having experiences, but also because it’s unique.”

Raising public awareness of this specific industry has taken a long time to blossom— even within other healthcare fields. Barnes generates more understanding of what the role entails by giving the HESM students a chance to collaborate on inter-professional activities with students in areas such as occupational therapy or physiotherapy. “Our students teach them how to clean and maintain and do a safety checklist on mobility devices and they show us how to use them,” she says.

Critical thinking is another key aspect of the program, which is pivotal for on-the-job problem solving. Managers must be ready for any possible risk and form contingency plans and auditing systems. They must constantly observe, train, and research proper equipment, such as ergonomic-friendly tools as productivity has assumed greater importance.

The specialized course is further shaping leadership skills. Since launching at Centennial last year, Demachki is receiving plenty of interest from other post-secondary institutions with similar programs—to foster future environmental service managers who have always been integral to any healthcare setting. “They are an invisible hand that protects people everyday,” he notes. “The pandemic really highlighted that and put them at the forefront.”

Design team selected for Fraser River Tunnel

Cross Fraser Partnership has been selected as the preferred proponent for the next stage of design for the George Massey Tunnel project.

“This is a huge step for the Fraser River Tunnel Project, which will see a new toll-free, eight-lane tunnel built to replace the aging George Massey Tunnel,” said Minister of Transportation and Infrastructure Rob Fleming. “With this team in place, we can finalize the project design and ready it for construction, helping us improve travel for people moving along Highway 99 between Richmond and Delta.”

The new crossing will replace the George Massey Tunnel with an immersed tube tunnel that includes three general-purpose travel lanes and a dedicated public transit lane in each direction. The new tunnel will also feature a separate multi-use path to support walking, biking and other active transportation options.

Building on the extensive design work already completed by the province, the project now enters the development phase, which allows a transparent and collaborative approach to tunnel design, and agreement on project costs and risks between the province and Cross Fraser Partnership. The final design and cost submission will culminate in a design-build agreement.

The Cross Fraser Partnership team is comprised of Bouygues Construction Canada Inc., Fomento de Construcciones y Contratas Canada Ltd., Pomerleau BC Inc. and Arcadis Canada Inc.

The environmental assessment continues in parallel with the development of the project design and early works with major construction starting in 2026.

In June 2024, crews began erecting the 21 concrete girders to support the first half of the new interchange with Steveston Highway traffic then moving on to the new structure so the old overpass can be removed and work can begin on the second segment, the release said.

The Steveston Interchange Project is on schedule for completion in 2025. Transit and cycling upgrades along Highway 99 are already complete.

 

CISWP receives nearly $1 million to advance safety and inclusivity

The Canadian Institute for Safety, Wellness & Performance (CISWP) at Conestoga College Institute of Technology & Advanced Learning is pleased to receive $834,550 in funding from the Canadian Foundation for Innovation (CFI) and the Ontario Research Fund (OFR) to help find creative solutions to addressing workplace hazards and injuries in the skilled trades.

The funding will be directed to CISWP’s newest initiative, the Centre for Ontario’s Network of Skilled Trade Researchers, Unions, Contractors and Tradespeople (CONSTRUCT). CONSTRUCT facilitates collaboration between a wide range of stakeholders in the skilled trades to assess challenges and opportunities related to job conditions, workload and equipment, driving improvements in safety and performance across the industry.

“We are very excited for this significant investment in our CONSTRUCT initiative,” said Dr. Amin Yazdani, executive director of CISWP and CONSTRUCT co-lead. “It will allow us to collaborate with a wide range of partners to design and develop innovative solutions such as inclusively designed tools, equipment, assistive technologies and personal protective equipment (PPE).”

The CFI-enabled research infrastructure funding will assist CONSTRUCT in employing field measurement systems that can measure multiple dimensions of human performance and effects (physiological, biomechanical, cognitive and sensory) as well as various types of work exposure, demands and hazards (ergonomic, psychosocial, work environment). Using these measurements, the group can determine the risks associated with skilled trades work and how to mitigate those risks to create a more sustainable workforce.

“This infrastructure will allow us to conduct innovative and highly ecologically valid applied field research with actual workers as research study participants, within real work environments, and during real working tasks,” said Dr. Marcus Yung, CISWP’s director, Development & Operations and CONSTRUCT co-lead.

CONSTRUCT also seeks to improve job accessibility for underrepresented groups such as women, newcomers, Indigenous people and people with disabilities. For example, in the skilled trades, there is a lack of PPE designed specifically for women’s bodies, which can deter women from entering the field. CONSTRUCT uses state-of-the-art technology to gain a better understanding of musculoskeletal factors and human physiology to promote inclusive PPE design. “The CONSTRUCT initiative will bring together partners from across Ontario to work towards a safer and more inclusive skilled trades workforce,” said Nicki Islic, CISWP’s associate director of Strategic Initiatives and Stakeholder Engagement.

RELATED: Why women need their own PPE

CFI is a non-profit corporation that invests in research infrastructure at Canadian universities, colleges, research hospitals and non-profit research institutions. The ORF provides funding to research institutions to help cover costs associated with large-scale, transformative research projects of strategic value to Ontario. The funding will be specifically used to obtain state-of-the-art equipment needed to attract, train and inspire the next generation of innovators, and to build research collaborations with public, private and not-for-profit partners.

The Canadian Institute for Safety, Wellness & Performance works within the Conestoga Skilled Trades Campus, located in Cambridge, Ontario, conducting research in a variety of fields including skilled trades to determine how to address industry challenges related to safety and wellness, while optimizing workforce development. Through these collaborative efforts, CISWP’s research aims to support prolonging the healthy working life of skilled trades workers and reduce worker shortages to ensure the skilled trades sector continues to play a vital role in Ontario and Canada.

Office attendance patterns remain quirky

In keeping with popular lifestyle advice, new survey findings suggest office attendance hinges as much on the journey as the destination. Respondents to Colliers Canada’s recent quarterly poll of tenants’ preferences ranked parking as the most important amenity associated with office space, while decision-makers indicated they’d be more likely to renew office leases in areas with good transit service.

Input gleaned in the spring of 2024 — drawn from 427 companies occupying a range of downtown and suburban Class A and B space in various markets across Canada — shows occupiers have generally the same outlook on their space needs as they’ve expressed over the past three years. This time, 51 per cent report they’ll keep the space they’ve got; 26 per cent expect to shed space; and 7 per cent intend to expand their office footprint. Those splits and the sizable 17 per cent share of respondents who are unsure of their needs are largely consistent with survey results since the second quarter of 2021.

Currently, the office attendance rate averages three days per week across the survey base, but it varies more by industry sector. Tech workers and government employees spend the most time off-site, respectively averaging 2.3 days and 2.4 days in the office per week, while energy and cleantech workers are the steadiest office frequenters at an average of four days per week.

Interestingly, the industries with the highest and lowest attendance rates both fall well below the overall survey average of 230 square feet of allotted office space per worker. Tech offices have the tightest configuration with an average of 166 square feet per worker, but energy/cleantech is only slightly more spacious at 169 square feet per worker. Elsewhere, other types of professional services workers enjoy an average of 271 square feet, while legal services provides an average of 251 square feet per worker.

“In a hybrid work environment, the relationship between industry growth and real estate growth has weakened,” Colliers analysts observe. “Growth in the tech industry is likely to lead to a slower rate of growth for leased office space than historical averages across other industries, given their lower in-office mandate and allocation of square foot per employee.”

Among survey respondents who have the authority to make decisions about suite layouts, half voiced satisfaction with their current premises. Those favouring alterations were more apt to prioritize quiet space, through more private offices (13 per cent), improved soundproofing (12 per cent) or designated focus areas (10 per cent) versus 14 per cent seeking more collaborative space.

The data reveals that the 52 per cent of employers indicating they would like to see a pickup in office attendance were also more likely to be among those calling for more space to accommodate quiet, independent work. Meanwhile, about 32 per cent of employers were satisfied with the amount of time staff spent in the office.

Other correlations in respondents’ answers show that decision-makers with a good opinion of nearby transit service calibre and parking sufficiency are more likely to support lease renewal or, conversely, be less inclined to renew if one of those attributes is considered to be subpar. Tenants in downtown locations particularly valued possibilities for increased or subsidized parking and an easing of traffic congestion in the vicinity of the office, while suburban tenants prized better street-based connections to transit routes and shuttle services to and from major transit nodes.

Parking easily emerged as the key must-have on a list of 10 amenities associated with office space — earning the nod from 81 per cent of company decision-makers. Diverse dining options (59 per cent), 24/7 security (56 per cent) and retail outlets (53 per cent) ranked next in prominence, while electric vehicle charging stations (20 per cent), on-site childcare (16 per cent) and ESG certification (10 per cent) received less enthusiastic endorsement.

That said, survey respondents generally indicated support for a range of ESG issues, with none of the 10 listed options plotted at an average of less than 3 out of 5 on the priority scale. Health and well-being, diversity and inclusion and community investment and engagement were identified as the leading concerns, while issues with pressing implications for real estate operations and valuations — renewable energy and emissions reduction — garnered less attention.

ISSA Charities awards 2024-2025 scholarships

ISSA Scholars, a signature ISSA Charities program and the charitable arm of ISSA, have announced the recipients of the ISSA Scholars 2024-2025 Scholarship Awards. The generous contributions of several individuals and ISSA member companies provided 42 scholarships to new and continuing college students totaling US$144,500 in financial aid.

“We had another exciting year with a competitive applicant pool, and are so excited to celebrate these amazing graduates,” said ISSA Charities Director of Development Sandy Wolfrum. “Thank you so much to each of our donors and member companies who helped make these scholarships possible. Without your support, we could not introduce our vast industry to the next generation of professionals!”

ISSA Scholars provides financial aid to help students achieve their dreams of higher education. Since 1988, the organization has awarded nearly $4 million in financial aid to over 1,000 ISSA member company employees and their immediate family members. Scholarships relieve the burden of tuition for college and university students and introduce new professionals to career opportunities in the cleaning industry.

Students entering or continuing studies at fully accredited four-year colleges and universities are eligible to apply for annual scholarships. An independent committee selects scholarship winners based on merit, individual accomplishments, and evidence of leadership. The full list of 2024-2025 Scholarships and recipients is available here: www.issacharities.org/scholarship-recipients/. Next year’s application process will reopen in January 2025.

RELATED: ISSA Hygieia Network launches Educational Programs Grant

To learn more about ISSA Scholars, visit www.issacharities.org/issa-scholars.

For more information on ISSA Charities and to make your donation, visit issacharities.org.

Construction begins on flatiron condo Park Road

A flatiron condo in Yorkville called Park Road is moving closer to completion. Capital Developments started building the 28-storey tower less a one year after its launch.

“When we started this project, we knew we needed to introduce something unique that would complement this iconic neighbourhood and redefine urban living in Toronto at an attainable price point,” said Capital Developments’ President Carlo Timpano.

Clad in a palette of warm, golden bronze metal, the condo, designed by Diamond Schmitt, will overlook the Rosedale Valley ravine system and hover above the corner of Collier and Church Streets with a curved south façade. Capital Developments is introducing a small car-free parkette at the west end of Collier Street to create a landscaped connection to Harold Town Park.

Canadian interior design firm Cecconi Simone used the flatiron’s curvature as inspiration and are planning neutral tones and natural materials. Suites feature real stone finishes and premium appliances. Amenities include a grand lobby with a dedicated concierge, meditation room, fitness facility, outdoor terrace, and a variety of entertainment rooms. Two terraces on the 28th floor feature firepits, barbecues and seating areas with unobstructed views.

Park Road is Capital Developments’ second project in Yorkville. The developer’s 11YV project, a partnership with RioCan Living and Metropia, was its first. This 65-storey building will top off at the end of July 2024.

 

 

Calgary’s Scotia Place starts construction

Construction is starting on Scotia Place, a new sports and entertainment venue in Calgary. The new event centre, replacing the aging Scotiabank Saddledome, is scheduled to open in fall 2027.

The unveiled design reflects the ancestral and historical land of Indigenous Peoples and the culturally significant site that embodies our shared purpose – to gather. It brings together Indigenous cultural perspectives with Calgary’s and the region’s natural beauty, reflecting the four elements of nature – fire, ice, land and air.

A striking feature of the building is the central structure with a textured flame motif that emulates a home fire, which is further amplified when it is lit at night. The home fire, a place of warmth and energy that brings people together to share stories of the past and create stories for the future, rises from the white, glacial-like forms that define the lower parts of the building.

“When you consider that Calgary is already the envy of other cities with a new world-class convention centre in the heart of the Culture + Entertainment District, the addition of Scotia Place is another signal to investors that our city understands how to build a future that leverages hospitality and hosting as its core strengths,” said Mayor Jyoti Gondek. “We are also acknowledging and honouring the foundational role that Indigenous communities have played for generations in making Calgary, and now Scotia Place, a space where we all belong.”

More than a building, however, the 10-acre city block is designed for community and connection and includes a community rink, outdoor and indoor plazas spaces, four restaurants, the Calgary Flames Team Store, and future development opportunity in the northeast corner. An 18,400-seat NHL-regulation arena will be the focal point of the new development.

The project team consists of CAA ICON, HOK-Dialog, and CANA/Mortenson.

“We at Dialog are thrilled to join forces with HOK and combine our unique expertise to transform Calgary’s Event Centre into the catalyst for a dynamic new urban community,” says Doug Cinnamon, partner architect at Dialog.

 

U.S. real estate financiers look out to 2025

Real estate financiers in the United States are expressing somewhat less confidence in the country’s economy as summer takes holds. The recent quarterly survey of the CRE Finance Council’s board of governors finds more than one third of respondents foresee slipping economic outcomes over the next 12 months. Just 14 per cent indicated that expectation at the end of the first quarter this year.

However, there’s general consensus that conditions for commercial and multifamily real estate finance are relatively stable, with 61 per cent of respondents pegging their overall outlook as neutral over the next 12 months. The association represents lenders, loan and bond investors, private equity firms, debt servicers and rating agencies engaged in the USD $6 trillion commercial and multifamily real estate finance industry, and the quarterly sentiment index weighs its leading executives’ perception of nine standard metrics and some additional special topics.

“The 2Q 2024 survey results reflect an industry forging its way through significant uncertainty,” observes Lisa Pendergast, executive director of the CRE Finance Council. “As the industry navigates these challenging waters, its resilience and ability to innovate will be key to capitalizing on emerging opportunities while mitigating potential risks.”

Results gathered between June 26 and July 11, 2024 show little quarter-over-quarter change in how respondents view real estate fundamentals. The same minority share (24 per cent) are optimistic that occupancy rates, rent and net operating income will improve over the next 12 months, but a slightly lower quotient (30 per cent versus 33 per cent at the end of Q1) expect a decline. As well, 41 per cent foresee a positive shift in interest and cap rates compared to just 31 per cent in Q1.

Most also see strong investor demand for assets coupled with borrower demand for financing. Only 2 per cent of respondents predict a drop in demand for financing over the next 12 months, but 17 per cent expect worsening liquidity in the same period. There is also slipping confidence in the commercial mortgage-backed securities (CMBS) market, with 15 per cent of respondents expecting it will negatively affect the performance of CRE finance-related businesses over the next 12 months. That’s up from 8 per cent in the Q1 survey.

Competition Bureau seeks input on new greenwashing provisions

The Competition Bureau is launching a public consultation to gather feedback from Canadians on specific questions related to the new greenwashing provisions of the Competition Act.

The provisions were added to the law following a series of amendments that took place on June 20, 2024, following Royal Assent of Bill C- 59, the Fall Economic Statement Implementation Act. Businesses are now required to have testing or substantiation to support certain environmental claims.

This consultation will inform the Bureau’s development of enforcement guidance about environmental claims, including related to the new provisions.

“The Competition Bureau has received a large number of requests for guidance on the interpretation of new provisions of the Competition Act aimed at greenwashing,” said Commissioner of Competition Matthew Boswell. “Through our consultation on these new provisions, we will provide guidance that will offer transparency and predictability for Canadians.”

The Bureau also released a new edition of the Deceptive Marketing Practices Digest that addresses environmental claims. This edition aims to provide a foundation to understand the issues around environmental claims in general and how businesses can comply with the provisions of the Competition Act already in place prior to the amendments.

Interested parties are asked to provide feedback on the consultation questions  by September 27, 2024, by emailing [email protected]. Each submission will be published on the Bureau’s website unless the provider requests that it be kept confidential.

Toronto opens behavioural support unit at Kipling Acres 

The City of Toronto has opened a 17-bed Behavioural Support Unit (BSU) for individuals with dementia and other complex care needs. With funding from the province of Ontario, Kipling Acres transitioned regular long-stay beds into BSU beds in the Beaumond Heights resident home area.

Physical enhancements  to the Beaumond Heights BSU include: dementia-friendly décor to promote wayfinding and stimulation; ceiling lifts in each resident room; a wireless silent call bell system to reduce agitation from excessive noise; second entrance/exits in the spa room and nursing station for safety purposes; and a noise detection system that will notify staff if sounds reach a disruptive level for residents.

The facility is also receiving enhanced staffing with appropriate intensive training. Programming and special equipment include a portable buffet cart to accommodate flexible dining hours, an interactive projector to engage residents in recreation programs and a towel warmer, shower chair and other specialized relaxation chairs. iPads, televisions and music speakers will promote engagement, stimulation and interaction.

There is also a multi-sensory room to stimulate and de-escalate based on residents’ individual need and interactive activity centres and materials located throughout the unit to engage residents in purposeful activities and to reduce wandering and hoarding behaviours .

Eight residents have currently moved in and applications for admittance are in progress.  “These new BSU beds at Kipling Acres will improve the lives of residents and their loved ones by providing specialized care, enhanced accommodations and specific supports for those who cannot be managed in a typical long-term care setting,” said Jennifer Dockery, general manager of seniors services and long-term care for the City of Toronto.

IFMA partners with Chemical Insights Research Institute

IFMA has joined forces with the nonprofit Chemical Insights Research Institute (CIRI) to expand knowledge about healthy indoor environments.

CIRI is part of UL Research Institutes, a  leader in chemical safety research and environmental health. CIRI will provide content including research and educational resources, such as e-learning, podcasts, articles, presentations and webinars for IFMA’s Knowledge Library. The two organizations are also considering joint marketing promotional opportunities and research collaborations.

“Both IFMA and CIRI recognize that elevated focus on sustainable practices to ensure healthy environments both inside and out is a now-or-never priority,” said IFMA President and CEO Don Gilpin. “Our organizations share a deep respect for industry research as an essential requirement for understanding existing and emerging expectations for the profession. CIRI’s analyses and insights will help guide facility management professionals toward decisions that result in lower risk and higher safety for our facilities.”

IFMA established its Strategic Partner Associations program in 2021 to provide built environment professionals with a single source of interdisciplinary skill-building training offered by the industry’s most well-respected and influential organizations. The program offers specialized training opportunities that address a range of mission-critical roles and cover the entire operational life cycle of the built environment.

“The knowledge and research insights from CIRI will enable thousands of IFMA members to operate and maintain their facilities as top of class for occupant health and well-being,” said Marilyn Black, Ph.D., vice-president and senior technical advisor for CIRI. “One of CIRI and IFMA’s first partner collaborations will define actionable steps for healthy air during wildfires.”

Prioritizing Patient Care: The Unique Demands of Restoring Medical Facilities

In the event of a loss, the immediate goal of a restoration company is to provide post-event damage mitigation services and begin restoration. In healthcare environments, the ability to work around medical functions without impacting service is crucial to the success of the project and the continuing care of patients. During a healthcare restoration project, a specialized approach is required to prioritize work areas based on the criticality of their functions.

SPECIALIZED CARE FOR CRITICAL ENVIRONMENTS

Last year, First Onsite responded to a water loss at a hospital where a six-inch sprinkler main had burst creating a catastrophic failure. Over a 4-hour period, hundreds of gallons of water were lost, flooding vital areas of the hospital.

“We had to pull all our forces together, focusing on mitigating the loss by using extraction pumps to remove three feet of water from the basement,” explains Luis Soares, a construction manager with First Onsite who oversees healthcare projects across the East Coast. “It’s a complicated task just to get rid of the water.”

The loss affected multiple vital areas of the hospital, including the basement, laundry services, and vital functioning of the hospital.

“We were dealing with areas of the hospital where patients had appointments and surgeries booked, and where it involved critical care.” The water loss had also affected the clinical engineering department, which deals with implementing and commissioning medical equipment within the hospital. “By understanding the function of each specific department, we were able to prioritize which areas needed attention first.”

First Onsite’s approach emphasizes readiness and proficiency. Each of their supervisors and project managers are Infection Prevention and Control (IPAC) certified, meaning that no matter what time a call comes in, whomever responds has the basic understanding of how to function within a healthcare environment, and brings in the appropriate specialization as needed.

MINIMIZING DISRUPTION IN CRITICAL ENVIRONMENTS

Infection Control and Prevention, and Biocontainment Support all play into the unique needs of a healthcare property. First Onsite will utilize HEPA air scrubbing and negative pressurization to reduce the risk of airborne contaminants and work diligently to contain biohazardous materials and associated risks. In some cases, work will be phased to allow healthcare procedures to continue.

“When working with operating rooms, we will often phase the work by restoring a quarter of the area, mitigating that loss, and then turn that area back over for use. We will then work on the next quarter and phase the work accordingly so that the hospital continues to function.” To minimize disruption, First Onsite uses advanced techniques and materials including modular hoarding systems that can be set up quickly to delineate damaged areas.

COLLABORATION AND CLIENT ENGAGEMENT

For a healthcare restoration project to be successful, collaboration is crucial. “We engage heavily with end users, holding roundtable discussions and meetings to understand their needs and work around schedules,” Soares says.

Soares’ dedication to healthcare restoration is personal. “I consider if one of my family members needed this care. As a company, we prioritize healthcare restoration. Rain or shine, our personnel are there, ensuring hospitals get back up and running as soon as possible.”

Healthcare restoration requires a blend of specialized knowledge, readiness, and empathy. First Onsite not only brings technical know-how but also a deep understanding of the critical nature of the work. Faced with challenges and with the right support, healthcare facilities can continue to provide essential services with as little interruption as possible.

For more information, contact Kevin Spiers, Vice President, National Accounts at 416-272-5919, or visit www.firstonsite.com

Legislative updates for residential landlords

Housing legislation changes often at the federal, provincial, and municipal levels, but for residential landlords, one of the most important announcements comes each year in the form of the rent increase guideline. While B.C.’s has yet to be set, the Ontario Ministry of Housing has confirmed that the rent increase guideline for 2025 will remain unchanged at 2.5 per cent, trailing inflation for the third year in a row.

“This was not a surprise given the three-year precedent,” says Paul Cappa, partner at Cohen Highley LLP. “But the decision clearly benefits sitting tenants and puts upward pressure on asking rents for those seeking new rental accommodations. Property taxes have increased in many municipalities by more than 7 per cent. The guideline does not cover extraordinary increases, and consequently, some landlords are turning to above guideline rent increase (AGI) applications to offset costs.”

Each year, the Ministry is required to calculate and publicize the rent control guideline for the following year prior to August 31st. While the prescribed formula in the Residential Tenancies Act (RTA) would have resulted in a guideline increase of 3.1 per cent based on extraordinary inflation over the past year, instead the legislation caps the annual guideline at 2.5 per cent leaving landlords to absorb the difference. The threshold to recover an extraordinary property tax increase will remain at 3.75 per cent in 2024 and 2025—which equates to the 2.5 per cent guideline + 50 per cent.

“Landlords who faced increased property taxes between 2023 and 2024 should review their property tax expenses this summer to see if they qualify for a Tax AGI,” Cappa advises.

Same problem, different rules

For context, not all provinces follow the same rules when it comes to residential tenancies. While five provinces and one territory—including British Columbia, Manitoba, Ontario, Quebec, Prince Edward Island, and the Yukon—enforce a form of rent control, Alberta, Saskatchewan and the Atlantic provinces do not. That said, they do have their own set of rules restricting how and when residential rents can be increased. In Alberta, for instance, landlords must wait a minimum of 12 months before a tenant’s rent can be raised, but the rent increase is up to the property owner to determine. The argument in favour of this policy is that the apartment’s value is driven by the market itself, with no government intervention or restrictions creating complications down the road.

In B.C.—much like Ontario where affordable rental housing is a persistent problem—rent control has been imposed since 2017, and despite the province allowing a 3.5 per cent increase in 2024, the policy is not readily supported, particularly by those in the business of rental housing.

“Anyone truly paying attention knows that rent control leads to a decay of existing stock due to lack of funds to maintain rentals,” says David Hutniak, CEO of LandlordBC. “Over time, it reduces rental supply, leads to higher rents for future renters, and incentivizes higher-income earners to stay put, thereby reducing the availability for lower-income earners.”

Hutniak adds that if governments are truly serious about creating an over-abundance of secure and affordable rental housing, their goal should be to transition out of rent control for all rental housing (existing and new builds), over a reasonable period of time— “with appropriate tenant supports, of course.”

Other changes impacting residential landlords

Recently in B.C. and Ontario, there has been a push to dissuade landlords from engaging in wrongful evictions, triggering the development of municipal bylaws to reduce instances of “renovictions” and “demovictions”. While new rules already exist in some jurisdictions in both provinces, Cappa doesn’t feel the extra layer of bureaucracy is warranted in Toronto.

“These are just catchy phrases used by grandstanding politicians that will negatively impact the housing stock and stifle the creation of secondary units,“ he asserts. “There are already enough checks and balances in the system to protect renters without municipalities thwarting infilling and new unit creation or preventing deteriorated rental units from being repaired.”

In terms of whether any of the legislative changes coming to Ontario will have a positive impact on rental businesses—or more importantly, help create more affordable living conditions for tenants—Cappa remains dubious.

“In my view, the message is lost in the rhetoric, and common sense is unlikely to prevail,” he says. “The bottom line is, the housing stock is aging, and smaller scale properties don’t always have access to capital for repairs given the rents barely cover costs, so there is deferred maintenance.”

Meanwhile, the Landlord and Tenant Board (LTB) continues to operate in a backlog despite the significant resources that were added to address the sluggish process. In May 2023, a disparaging Ombudsman’s Report blamed the move to online hearings and the removal of in-person services in the wake of COVID-19 for creating further damage to an already broken system.

“Anecdotally, it appears they are treading water with as many new cases being filed as are being resolved, with the accumulated workload remaining unchanged,” Cappa says. “The legislation, and by extension its process, is heavily tenant centric. The mandate and discretion of the Board is too broad. Fundamental change is required to restore balance and foster a healthy and competitive rental market.”

 

RBC upgrading HVAC systems in bank branches

RBC plans to invest $35 million over three years to begin upgrading HVAC systems across its network of more than 1,200 retail bank branches in Canada. The expenditure is the first phase of an envisioned 10-year project to cut 70 per cent of the greenhouse gas (GHG) emissions from retail operations through the installation of electric heat pumps and other energy-efficient technologies.

“It is one of our largest opportunities for emissions reduction within RBC’s operations,” says Jennifer Livingstone, vice president, enterprise climate strategy, with RBC. “Progress is needed to reduce emissions that come from the buildings we work in, which largely stem from their heating source.”

Currently, about 40 per cent of the bank’s operational emissions emanate from retail branches. The work is slated to largely commence in 2025, and will initially occur within the 62 per cent of branch locations where RBC either owns the space or has lease agreements to enable the upgrades. Negotiations are also underway with the remainder of the bank’s various landlords.

“We look for ways where both parties can work together in achieving mutually desirable goals,” confirms Jon Douglas, RBC’s global director of sustainability.

RBC is a founding partner of the Climate Smart Buildings Alliance (along with the construction contractor, EllisDon, and developer Mattamy Homes), which aims to draw other industry players into the effort to reduce emissions through electrification, low-carbon building materials, deep retrofits and net-zero new construction. The bank is also now procuring renewable electricity supply equivalent to 100 per cent of its global consumption.