More than half of Americans would pay for public restrooms

Thursday, March 22, 2018

More than half of Americans would pay for a clean, well-stocked public restroom, according to Bradley Corporation’s restroom and hand washing survey.

The annual review, which queried 1,035 American adults, also found that cost varies among this 56 per cent, with 45 per cent saying they would pay a quarter, 29 per cent would spend fifty cents and six per cent would drop more than $1.

Midwest respondents said they “definitely would not pay to use a premium public toilet.”

According to Bradley Corp, until 40 years ago, pay toilets were found throughout the U.S and they are common practice in some countries.

At least 70 per cent of Americans have had unpleasant experiences in public restrooms due to the condition of a facility. Oversights, such as clogged or unflushed toilets, empty or jammed toilet paper dispensers and partition doors that don’t latch are the most popular nuisances.

When asked what improvements they’d like to see, respondents flagged cleaning maintenance and stocking up a restroom with toilet paper, paper towels and soap as key concerns.

“Our survey found that a bad restroom speaks volumes to customers,” says Jon Dommisse, director of strategy and corporate development for Bradley Corp. “47 per cent say an unclean restroom shows the company doesn’t care about its customers and 46 per cent feel it’s a sign of poor management. On the flip side, we found that almost half of Americans will definitely or probably spend more money at a business that has clean, well-maintained restrooms.”

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