The recipients of the 2013 Tarion Awards of Excellence were recently announced.
“Tarion Awards of Excellence winners are decided by homeowner feedback and recognize builders who go the extra mile to put their purchasers first,” says Howard Bogach, president and CEO of Tarion Warranty Corp.
Awards were presented to companies in the following categories:
- Highrise: Tridel (Toronto)
- Large Volume: Fusion Homes (Guelph, Ont.)
- Medium Volume: Klemencic Homes (Trenton, Ont.)
- Small Volume: Parry Homes Inc. (London, Ont.)
The awards are the only in Ontario that recognize new home builders based solely on their customer service delivery.
This year’s awards were based on the results of a comprehensive survey sent to more than 40,000 Ontario homeowners who took possession of a new home between Oct. 1, 2011, and Sept. 30, 2012. More than 6,800 survey responses were received, representing 17 per cent of consumers who bought a new home in Ontario during that time.
Survey questions covered every stage of the homeowner-builder relationship beginning with the signing of the agreement of purchase and sale, through construction, pre-delivery inspection and after sales service.
