PRSM releases Retail Facilities Maintenance Industry report

Thursday, May 24, 2018

Almost ⅔ (67 per cent) of facility maintenance budgets are spent on corrective measures, a new report has revealed.

Meanwhile, only 33 per cent of funds go towards preventive maintenance, according to the 2017 Retail Facilities Maintenance Industry Overview Benchmarking Report.

The study, created from member-survey data provides valuable insights, and factual comparisons of financial and operational benchmarking data and enables retail facilities managers (FMs) to make better, data-based decisions.

“FMs are under more pressure to perform than ever before,” said Bill Yanek, PRSM CEO. “We are confident the information presented in this report will provide accurate, actionable data to show FMs where they stand in the industry and how they can improve.”

The report illustrates how retail FMs increasingly face more challenges, such as managing aging properties and the skills gap which creates a lack of skilled trades staff.

While it’s no surprise, facilities maintenance trades are often outsourced (91 per cent), whereas outsourcing professional staff rarely occurs (17 per cent).

A variety of different store types are represented including apparel, banking/financial services, convenience stores/gas stations, chain drug stores/pharmacies, discount stores, grocery stores, medical/dental and many others.

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