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Common spring maintenance challenges

Spring has arrived, and it typically brings dampness and dirt, making maintaining commercial facilities more of a challenge. The unpredictability of the weather, increased precipitation, and melting snow can lead to complications in your building, reveal issues caused during the winter, and present upcoming costs for repair and replacement.

Here are some of the more common issues to look out for to avoid unexpected and costly surprises this spring:

Clogged drains and eavestroughs: Roof drains and eavestroughs can get clogged with leaves and other debris, stopping them from draining the melting snow or spring rain, which can cause leaks or water entering your building. Check these areas to ensure that they are clear, functioning properly, and draining water away from your building.

Mould: Mould can cause health issues and affect your building’s IAQ, so if water has entered your building, mould could be a concern this spring. Look for signs of mould sources, such as stained ceiling tiles, pooling water or condensation, peeling paint, or musty smell as possible indicators. If you suspect the presence of mould, call in an expert to investigate and remediate before the issue worsens and the repair becomes more expensive.

Cracked driveways and uneven walkways: The winter freeze-thaw cycle can cause driveways to crack and walkways to heave, creating an unprofessional appearance and potential tripping hazards. If this has occurred on your property, you may need to call in a contractor to make the necessary repairs.

HVAC, irrigation, and equipment: It’s a good idea to assess your air conditioning, irrigation system, and any spring equipment that has not been used through the winter. Ensure that everything is up and running properly so you can plan and budget for any repair or replacement needs.

Landscaping: If you had a snow removal company contracted through the winter, be sure to check on your landscaping for possible turf or lawn damage. If this is an issue, you may need a landscaper to come and install new sod or repair and re-seed the area, so it comes in nicely through the summer.

Pests and rodents: Spring weather can cause pests and rodents to seek shelter inside, so take measures to avoid this happening on your property. Inspect your facility for potential entry points, sealing any gaps in walls, windows, doors, and around utility pipes in the wall. If you find evidence of pest and rodent presence, you may need to partner with a pest control company to create an integrated pest management program to rectify the issue.

Spring weather can complicate property maintenance, but planning ahead and knowing what to look for can help you stay prepared for the season.

EllisDon reaches financial close on P3 schools

EllisDon Infrastructure has reached financial close on the P3 Schools Bundle #5 project. The Government of Alberta awarded EllisDon’s consortium to design, build, finance, and maintain six schools in various regions of Alberta.

“It is so rewarding to deliver projects that benefit children’s education in Alberta, said Joey Comeau, executive vice president and chief operating officer, EllisDon Capital. “Alberta is one of the fastest growing regions in North America. The future-proof designs for these schools are adaptable, flexible and durable to accommodate the changes we expect to see in decades to come. I trust that our integrated capital, construction, and maintenance services will fulfil Alberta’s vision for these six communities.”

The new builds, in six communities, will feature one kindergarten to grade 5 (K-5) school, four kindergarten to grade 9 (K-9) schools, and one grade 7 to 12 (7-12) school. Together, the schools will have the initial capacity to accommodate 5,550 students.

The Government of Alberta again chose a Public-Private Partnership approach to deliver schools to the communities that need them. Following an open, fair, and competitive request for proposals process, the EllisDon Infrastructure consortium used its collective experience developing social infrastructure to demonstrate best value.

Schools included in P3SB5:

  • Airdrie: Grade K-8 school, The Rocky View School Division.
  • Blackfalds: Grade K-5 school, Red Deer Catholic School Division.
  • Calgary – Nolan Hill: Grade K-9 school, The Calgary Roman Catholic Separate School Division.
  • Chestermere: Grade K-9 school, The Calgary Roman Catholic Separate School Division.
  • Edmonton – Glenridding Heights: Grade 7-12 school, The Edmonton School Division.
  • Okotoks: Grade K-9 school, The Christ the Redeemer Catholic Separate School Division.

The EllisDon Infrastructure consortium consists of:

Project Lead: EllisDon Capital Inc.
Financing: EllisDon Capital Inc., Fengate Capital Management Ltd.
Design and Build: EllisDon Construction Services Inc., GEC Architecture, Smith + Andersen, Entuitive Corporation, Grade Consulting Inc., Scatliff + Miller + Murray Inc., Footprint, FFA Consultants
Maintenance: EllisDon Facilities Services Inc.

Matcon and Knappett announce merger

Matcon Group and Knappett Industries announced they have officially merged, effective April 2, 2025. This combination creates a more diversified and strategically positioned construction entity poised to serve Western Canada more broadly.

This merger brings together two trusted industry leaders with shared values, complementary strengths, and a deep commitment to delivering excellence.

While both Matcon and Knappett will continue operating as they have for the past 20+ and 30+ years, this partnership brings increased capacity, broader expertise, and greater resources to meet all project needs.

The merger will allow for a wider geographic reach to serve a larger footprint across the Lower Mainland, Vancouver Island, and Northern B.C. — while continuing to work in all established regions and municipalities.

“Our commitment to quality, safety, and client satisfaction remains unchanged. You’ll continue working with the same people you know and trust, now backed by even more capability,” according to the release.

Matcon focuses on excavation and shoring to the residential, commercial and industrial market as well as infrastructure construction, demolition, environmental contracting and deep foundations.

Founded in 1983, Knappett, an employee-owned general contractor with offices across Vancouver Island and Northern B.C., concentrates on civil infrastructure such as road building, paving and maintenance, utility installation (electrical, water, sewer), site development, and pipeline work. The company has completed  hundreds of projects throughout British Columbia and have established a tradition of excellence in construction.

 

N.L. auditor general slams oversight of personal care homes

Newfoundland and Labrador’s auditor general released a report condemning the province’s ongoing failure to deliver adequate services in personal care homes.

Auditor General Denise Hanrahan flagged multiple non-compliances between April 2022 and September 2024, such as staff without minimum hiring requirements, resident abuse, food quality and numerous medication-related incidents. Some homes had persistent violations but were not issued a conditional licence.

The Department of Health and Community Services (the department) and Newfoundland and Labrador Health Services (NLHS) were expected to have appropriate standards in place after a similar audit was completed ten years ago.

As it stands, there is uncertainty about when the government will implement its updated operational standards for these facilities. They have been in draft form since 2022.

“We have serious concerns about the oversight and program delivery of the Provincial Personal Care Home Program, Hanrahan wrote. “The Department of Health and Community Services has failed in its responsibilities to maintain modern operational standards, given they have not been comprehensively updated since 2007 and may not adequately reflect the needs of the current personal care home population.”

Non-compliance amid a vulnerable population

Staffing was an area littered with red flags. The audit, conducted across 35 personal care homes, including 13 site visits, found no consistency in employee training. There were 42 employees from six of 13 homes who received minimal training. Other homes offered much less.

During hiring, operators were lazy regarding required minimum qualifications. Out of 65 employees, 43 had at least one instance of non-compliance, such as missing official immunization records or other documentation. Three workers had negative results on their Certificate of Conduct, including assault charges; however, they continued to work.

Operational standards for the storage and administration of resident medications were also slacking; 92 per cent homes had medication-related incidents since March 1, 2024, For instance, in three facilities, medication carts were left unlocked and/or unattended.

Food quality was yet another concern. In several homes, meals did not meet Canada’s Food Guide requirements or match the posted NLHS-approved menu. The audit also noted an absence of vegetables and kitchen cleanliness, and unclear communication regarding food allergies and preferences.

Recommendations for better care

As of September 30, 2024, there are 86 personal care homes operating in the province with 5,208 available beds. The audit lists several recommendations for these spaces going forward, none of which are relatively new suggestions.

The department has had no internal written policies, procedures or processes to handle inquiries, including complaints, or oversight over serious incidents. There also hasn’t been any public disclosure of the nature or number of personal care home instances.

The audit directed the department to update and implement the Provincial Personal Care Home Program Operational Standards to align with best practices and gaps highlighted in the audit. It also advises a timely review of serious incidents with documented resolutions and enhancing publicly available information, including posting inspection results, non-compliance information and licensure status.

The department and NLHS should also execute a formal complaint system and carry out oversight tactics, such as key performance indicators, reporting requirements, documentation standards and serious incident protocols.

To improve food service, kitchen and dining facilities, staff, and serving routines are to follow the operational standards, which should be monitored for consistency across the province. Staffing should meet the appropriate levels and training and satisfy hiring requirements before starting employment

Appropriate staffing levels are crucial and workers should meet hiring requirements before starting employment. necessary training that meets compliance. The audit also advises NLHS to review the licensing and re-licensing processes for personal care homes, including the clear definition and communication of consequences for non-compliance determined from quarterly monitoring and/or annual inspections.

The department and NLHS haven’t been accountable for an ongoing backlog of overdue resident care reassessments. The audit recommends they are completed in a timely manner and any changes in care needs are addressed appropriately. As well, an internal quality control process will ensure that operating standards compliance monitoring is completed consistently across the province.

“Sadly, our Office has highlighted these issues before – they remain outstanding recommendations from our 2015 report on Personal Care Home Regulation,” the auditor general wrote. “Incidents and compliance violations are pervasive in the province’s personal care homes. Relicensing of personal care homes is too subjective, and personal care homes are often relicensed while carrying unresolved compliance issues.”

BC announces changes to rental assistance programs

The Province of BC has announced several enhancements to its Rental Assistance Program (RAP) and the Shelter Aid for Elderly Renters (SAFER) program, which will expand eligibility criteria to the benefit of more than 30,000 households. Existing recipients will also see an automatic increase in their average benefits, providing them with more financial assistance to contribute toward rent.

“With the rising cost of living, we’re enhancing supports through the RAP and SAFER programs to ensure more families and seniors can access essential financial help,” said Ravi Kahlon, Minister of Housing and Municipal Affairs. “These changes will help people stay in their homes in the communities they love and allow us to support more people as they manage the challenges of rent and living expenses.”

Improvements to RAP include:

  • increasing the household income limit for eligibility from $40,000 to $60,000 (before taxes) is expected to nearly double the number of families eligible for support from approximately 3,200 to nearly 6,000;
  • increasing the average family supplement for existing recipients from $400 per month to $700 per month;
  • implementing single provincial rent ceilings based on household size, which can now be reviewed and amended annually and will help ensure rent support for people remains adequate and flexible to changes; and
  • removing the requirement for employment income, which will result in low-income families that are not receiving income or disability assistance being able to receive rental assistance if other eligibility requirements are met.

Enhancements to SAFER include:

  • increasing the household income limit for eligibility from $37,240 to $40,000, which is expected to benefit as many as 1,600 more seniors, for an estimated total of 25,000 SAFER recipients; and
  • increasing the average supplement by nearly 30%, bringing the average monthly subsidy for existing seniors to $337.

“The SAFER program is an essential support for low-income B.C. seniors living on fixed incomes who are struggling with the rising cost of rent, groceries and other items needed for healthy aging,” said Dan Levitt, B.C. seniors advocate. “I’m pleased more seniors will be eligible to receive SAFER, however, I’d still like to see the SAFER program be indexed to inflation and have government commit to ensuring the program is meeting its goal to have recipients paying no more than 30 per cent of their income on rent. The seniors’ demographic in B.C. is increasing rapidly and supports such as SAFER are critically important for the quality of life for low-income seniors.”

Through Budget 2025, the Province is investing an additional $375 million over the next three years to enhance both the RAP and SAFER programs. This includes the $75 million committed through an agreement with the B.C. Green Party caucus to boost the programs and deliver more supports for families and seniors.

For more info, visit: BC Gov News

Design Victoria celebrates island’s design community

Design Victoria, a four day festival celebrating the City of Victoria and the island’s growing design community returns May 1 to 4. The goal is to bring together different parts of the creative community and show the value of good design.

During the festival, events will happen across the city and beyond, organized by Design Victoria’s partners. These include special installations, exhibitions, events, open houses, tours and workshops and the official launch party.

Launched in May 2023 with the hope of bringing together a handful of events, Design Victoria is the first festival to celebrate Greater Victoria’s growing design community, and one of the first of its kind in B.C.

From the outset, the goals of the festival were to: establish Victoria as a destination for good design; create opportunities for collaboration and business across the cultural industries; and increase the public’s understanding of the power and value of good design.

At the time, the festival worked collaboratively with designers and design businesses to generate ideas for special installations, exhibitions, events, open houses, tours and workshops, which resulted in a variety of programming that reflected the expertise, innovation and unique style of individual designers. The inaugural festival exceeded expectations with 3,000 attendees to 35 individual events.

The festival was conceived by Carla Sorrell, director of Design Victoria, and Will Sorrell, director of the the Interior Design Show. Both were involved in the UK’s creative sector before moving to Victoria in 2020.

 

Construction in B.C. shows signs of slowing

British Columbia’s construction sector experienced a modest overall contraction in 2024, as growth in the province’s residential sector, which was principally driven by demand for residential renovations, was not enough to offset a decline in activity on several major projects in the non-residential sector.

BuildForce Canada released its 2025–2034 Construction and Maintenance Looking Forward report for British Columbia. The outlook calls for moderate growth in residential activity to offset a small contraction in non-residential activity.

Although housing starts in the province are generally expected to trend downward across the forecast period as population growth slows and as housing affordability and land limitations influence growth, activity in the sector will be driven by strong growth in demand for residential renovations, which is projected to rise sharply across the forecast period.

The outlook for the non-residential sector is more variable. Activity is projected to ebb and flow through the short-term period, in line with high levels of industrial, commercial, and institutional (ICI) construction and with the timing of work on major engineering construction projects. Growth moderates into 2031 as projects pass peak periods and end.

BuildForce notes that the investment trends and employment projections presented were developed with industry input prior to the emergence of potential trade tensions between Canada and the United States. This forecast therefore does not take into account the possible application of tariffs on Canadian exports to and imports from the United States, nor does it account for any resulting changes in trading patterns between Canada and its other key trading partners.

“Although construction activity over the entire decade is projected to increase only modestly, a closer look at the data tells a different story,” says Bill Ferreira, executive director of BuildForce Canada. “Non-residential construction activity is projected to rise to a peak in 2027 as work is underway on several major engineering-construction projects and is sustained at an elevated level among ICI buildings construction. These trends could create significant pressures among critical trades and occupations.”

The outlook also shows construction employment in the region is expected to increase across the forecast period, with growth exclusive to the non-residential component (9 per cent). Employment in the residential sector is virtually unchanged from 2024 levels by 2034.

BuildForce Canada projects that British Columbia’s construction industry will need to recruit 60,100 additional workers over the forecast period to keep pace with expansion and replacement demands. Of those, 43,800 workers – or 23 per cent of the current construction labour force – are expected to retire during this period.

 

Familiar market patterns transpire in Q1

Canada’s industrial availability rate crept slightly upwards during the first quarter of 2025, while office vacancies continued to hover in the same general range they’ve occupied since mid-2023. Newly released statistics from CBRE Canada peg the average office vacancy at 18.7 per cent across 10 major urban markets, along with a 5 per cent average industrial availability rate for the same markets.

The 10 basis points (bps) uptick in industrial availability came about as nearly 4.8 million square feet of new supply was delivered over the course of the winter. Most regional markets registered positive net absorption, amounting to nearly 4 million square feet nationwide.

The national average net asking rent remained steady, at $15.47 per square foot (psf). However, the four largest markets saw year-over-year declines, ranging from a 0.3 per cent drop in Calgary to a more significant 7.1 per cent decrease in Vancouver. Even so, Vancouver still commands the highest rents among the 10 markets, at $19.96 psf.

Construction activity continues to ebb. Newly initiated projects amounted to a 5-year low of 2.1 million square feet for the quarter, with about 90 per cent of those starts occurring in Toronto. The construction pipeline is also emptying out, shrinking by about 2.7 million square feet since Q4 2024, and now equivalent to just 1.1 per cent of the total industrial inventory. Nevertheless, CBRE analysts note that a spate of completions are coming this year, with about 18.5 million square feet of new supply destined to hit the market by the end of 2025.

Almost three-quarters of the supply under construction is speculative development, while about 45 per cent of space across all in-progress projects has now been pre-leased. Together, Toronto and Vancouver account for 65 per cent of the construction pipeline, with the predominant share of that in Toronto. CBRE analysts flag a large amount of still unclaimed space in big box facilities, exceeding 200,000 square feet.

“Given the current uncertain business environment, this could represent up to 8.1 million sq. ft. of big box space that could potentially deliver vacant over the coming quarters and lift the national availability rate 30 bps,” they note. “Many markets cite the ongoing tariff and trade uncertainties as a major headwind that tempers the outlook for leasing demand over the next couple of quarters.”

Familiar patterns were evidenced in the office sector in the first months of 2025, with about 408,000 square feet of negative absorption registered across the 10 markets. That was largely attributable to Montreal, while, elsewhere, gains in four markets essentially evened out with small losses in the other five.

The large gap between trophy assets and Class B/C inventory also remained relatively constant, although there was a slight loosening in both categories with the vacancy rate in trophy assets rising 70 bps to 11.2 per cent and the Class B/C rate nudging up 10 bps to 25.3 per cent. Canada-wide, the downtown office vacancy rate improved by 10 bps, inching down to 19.9 per cent, while the suburban vacancy rate weakened in the same increment, nudging up to 17.3 per cent.

The national average Class A net rent posted a more obvious gain, rising to $26.25 psf from $25.75 psf in Q4 2024. Among markets, Vancouver boasts the lowest vacancy rate, at 10.7 per cent, and the highest average net rent at $37.65 psf. Toronto’s office vacancy rate (19.7 per cent) exceeds the national average, but so too does its average net rent ($29.18 psf).

Nationwide, less than 120,000 square feet of new supply was completed in Q1, all of it in Toronto’s suburban market. As with the industrial market, construction activity has quieted, but there is still about 2.2 million square feet of office in the pipeline in Toronto, about 590,000 square feet in Vancouver and about 209,000 square feet in Montreal. In-progress supply is about 52 per cent pre-leased.

Park board greenlights Vancouver Aquatic Centre renewal

A renewal project for the Vancouver Aquatic Centre received approval this week, with plans to create a 25-metre lap pool, leisure pool, large hot pool, dive towers, and other aquatic and recreational amenities. The new design will also support competitive dive and swim groups.

The decision follows a report back from staff outlining that they are not able to proceed with a 50-metre pool under the current budget and timelines.

“This critical renewal ensures the facility continues to serve the downtown and broader Vancouver community from its iconic waterfront location in the West End for years to come,” says Vancouver Park Board Chair, Laura Christensen. “As part of this decision, we’re also reaffirming a commitment for a new 50-metre aquatic facility in the next ten years.”

Staff have also been directed to report back on the feasibility of adding a temporary pool basin to the Vancouver Aquatic Centre to accommodate swimmers during the renewal.

Currently, the existing facility operates at about 30 per cent of its potential capacity, mainly due to the temperature, depth and configuration of the lap and dive tanks, as well as the facility’s age and condition.

Council approval would still be required for any other funding beyond the initial $140 million allocated toward the project. Once approved, the project will proceed to detailed planning and design, with start of construction anticipated in late 2026.

B.C. celebrates Construction & Skilled Trades Month

B.C.’s Construction and Skilled Trades Month is officially underway. Now in its 8th year, Construction Month is a time when British Columbia’s construction industry celebrates the hard work and commitment of the 28,000 plus businesses and 250,000 plus British Columbians who work tirelessly in every community, ensuring projects are built strong and built right.

“We want to extend a special thank you to all the hard-working individuals who make BC’s construction industry the powerhouse it is,” said Chris Atchison, president of the British Columbia Construction Association (BCCA). “This month, and every month, we celebrate the incredible efforts of the businesses and builders who make the development and growth of our province possible.”

To kick off this month’s celebrations, BCCA is recognizing winners of the BCCA Builders Code 2025 Champion Award. These companies are making a positive difference in advancing the culture of the province’s construction industry.

    • ETRO Construction Ltd. — Workplace Culture Champion (Large company) — Burnaby
    • Green Island Builders — Workplace Culture Champion (Small-medium size company — Victoria
    • Emil Anderson Group — Recruitment, Hiring, Retention Champion (Large company) — Kelowna
    • 4C Services Inc. — Recruitment, Hiring, Retention Champion (Small-medium size company) — Vancouver
    • Axiom Builders — Community Champion (Large company) — Vancouver
    • KJ Controls Ltd. — Community Champion (Small-medium size company) — Nanaimo
    • Northern Legendary Construction Ltd. — Initiate of the Year — Fort St. John

BCCA Builders Code Champion Award – Honourable Mentions:

  • EllisDon Corporation — Vancouver
  • CGI Constructors —  Victoria

“BCCA is committed to continuing to advocate for this sector and calling on the provincial government to support construction across BC,” added Atchison, “We encourage the provincial government to celebrate Construction & Skilled Trades Month by taking the necessary actions to stand up for this industry.”

 

 

Condo corporations brace for increased costs

Higher inflation has impacted operational expenses, insurance, reserve fund planning and capital projects, but the ongoing threat of tariffs is beginning to incite additional concerns within condo corporations.

“It’s triggered a new wave of tensions set to disrupt supply chains again and fuel inflation, particularly in construction and materials—right where it hits your reserve fund planning,” said Will MacKay, an investment advisor and portfolio manager with CIBC Wood Gundy.

With more volatility, condo boards will need to balance rising costs against long-term capital needs to ensure financial stability for owners, he advised. Yet many reserve fund studies already underestimate the true cost of major repairs and replacements due to material shortages, labour constraints and construction inflation. This concern was echoed across a panel of speakers during an event hosted by CCI Huronia on March 21.

“We may see some price escalations in tendering; a recession could delay some projects. Contributions may need to increase sooner than planned. ” MacKay added. “When inflation is above expectations, your reserve fund planner is going to put some increases in there to get you back to that cost program you should be on. This may mean you need to accelerate your reserve fund study update if you have a large project.”

Since the pandemic, many condo corporations have already seen much higher prices for capital projects. Omar Khan, market development manager at Normac, particularly noted how inflation has impacted insurance premiums and reserve fund contributions.

For insurance premiums, condos corporations should be insured to full replacement cost. However, the growth of these costs has exceeded inflation. He advises that condo declarations have a clause in their insurance sections about obtaining appraisals every year to three years to guarantee they are properly insured.

Capital project planning must also account for inflationary pressures as labour and material cost hikes continue. “The challenge for condo corporations is how to responsibly save for repair and replacement of common elements and systems, while setting up adequate reserve fund contributions,” said Khan. “Expenses coming out of these funds may incur over a year and sometimes decades, which means planning ahead to ensure the right amount is contributed annually is imperative.”

The availability of construction labour is expected to decline for another decade, creating a supply and demand issue. BuildForce Canada estimates nearly 300,000 skilled trade workers will need to enter the industry by 2032 to meet demand amid a looming wave of retirement. In Ontario, the average trade worker is now more than 50 years old.

Demand for skilled labour will drive up wages and, ultimately, the cost of projects. Meanwhile, construction material expenses are another impact.

“We routinely see month-to-month fluctuations on a variety of prices; however, what is most impactful when communicating to your boards about the role material prices play in construction cost increases is the long-term trends,” noted Khan.

According to Statistics Canada, between February 2020 and December 2024, there have been price increases of between 25 and 45 per cent for materials that condos use to a significant degree. For instance, concrete, glass and other non-metallic mineral products increased by 37.7 per cent.

The total cost of projects, such as window replacements, can drastically increase when accounting for both high levels of labour and materials. Condos also use materials that contain petroleum, such as asphalt shingles on roofing, which adds more to the end cost.

Cement makers are already expecting large increases over time. Tariffs may add further pressure. “Every material is going to be slightly different. We haven’t seen a lot of price increases coming through yet,” he said. “Right now, we’re seeing a slight decrease in order of materials from the U.S., but nothing at scale yet.”

Through his correspondence with industry members, ahead of the April 2 tariff rollout, one large concrete supplier predicted having to increase its price of concrete by more than 20 per cent overnight, while some members of the wood industry forecasted a delayed reaction.

Khan suggests reaching out to vendors to obtain annual material-related costs guides and forecasts and then sharing with board members to anticipate changes.

“Ask your vendors and providers what they’re doing to be proactively ready for it and what impacts could be on a variety of areas,” he said. “We may be back in the area of heightened inflation, which has been on a reprieve over the last few years.”

Financing Options

Some condos are already contending with insufficient funds and either deferring work, imposing special assessments or undertaking commercial loans.

“More and more in today’s market we are seeing shortfalls in amounts that condominium corporations have already saved toward their capital repair projects and an escalation in the rate at which they have to save for future projects,” warned Lyndsey McNally, director at Condominium Lending Group and president of the Toronto & Area Chapter of the Canadian Condominium Institute.

If condos choose to defer a current project, she suggests doing so very carefully. “Sometimes, in order to push projects further into the future, you might have to make interim or emergency repairs that come at a cost,” she said. “How does that impact your overall savings plan if you’re introducing new costs into your reserve fund study that weren’t already there?”

Condos should also review how the cost of that project will inflate over time and consider potential effects on unit values. “The board really needs to be mindful that they’re not making decisions that limit the owner’s ability to get the best value in resale and to protect and preserve the investment they’ve put towards their home.”

Phasing projects over several years is another strategy, which could add a “surprisingly significant” cost when factoring in multiple mobilizations, such as getting a contractor and all their equipment to the site.

Special assessments are another way to manage financial shortfalls. “Boards of directors have authority already built into by-laws to levy assessment for extraordinary expenditures,” she said. “They are able to collect it just like a condo fee with the same protocols.”

However, boards are struggling to unexpectedly impose this onto their communities due to higher dollar values attached to special assessments in today’s economy. McNally finds this isn’t the fairest approach when considering reserve fund legislation in Ontario.

“The whole purpose of the way we plan reserve funding is that every condo owner in the corporation pays their fair share of capital repair costs over time,” she noted. “A special assessment creates an imbalance where the current owner becomes responsible for all these costs because of past underfunding.”

Another strategy involves commercial loans, which are deemed more affordable. “A loan can be taken out on behalf of the condominium corporation and not individual unit owners,” McNally advised. Doing so doesn’t impact owners’ personal credit, the equity in their homes, or their ability to borrow for other personal reasons.

“The owners today in a condo corporation can choose to allocate the costs of the project over its useful lifespan,” she added. “This allows the owner, now, to share some of the costs with the future owners who also benefit from the work done by the condo corporation.”

Condos have two loan structures to consider, the first being a loan on behalf of all owners. “With this structure we’re able to take advantage of some of the cash flow in the reserve fund and slow down the rate that condo fees need to increase, which minimizes the impact of the loan repayment through the condo fees, thereby reducing the burden on the individual unit owner.”

In such a case, it’s important to consider whether the condo fees will stay reasonably competitive when compared to fees of similar available real estate on the market.

Another loan structure is a hybrid or opt-in-opt-out loan, where the condo levies a special assessment yet each owner can choose to either pay the sum upfront or participate in long-term loan repayments through the condo corporation and future condo fees.

This approach drops a significant administration burden onto condo corporations and creates risk in the long-term management of prepayment. As McNally explained, if the participating owner wanted to sell the unit while the term is locked in, they may want to pay out their obligation rather than pass the loan payments onto the future owners. The condo corporation will then hold that as a liability to be paid out in the future. The funds, however, must be managed correctly to make sure they are still available to cover the loan when it matures.

Secondly, with this solution, there is no way to minimize the impact of the loan repayment on the condo fees. Participating owners would see immediate increases in their fees instead of being able to phase increases over time.

In order to borrow money, a condo corporation has to pass a borrowing by-law, which requires the consent of a majority of all units in the condo. In this case, the board of directors won’t feel as much burden from financial decision-making.

“The board doesn’t have to impose what they believe to be the right strategy for their community,” said McNally, adding that due diligence is crucial when facing shortfalls for capital projects. Boards should understand and consider all options and be prepared to discuss their rationale.

Staying On Top of Operating Expenses

Maryann Barrie, property manager with York Simcoe Management Services, has been helping boards navigate higher operating costs, particularly with utility rate increases, insurance premiums and labour costs for skilled trades.

“Over the past years, we’ve all seen increases in operating expenses with some that have had significant impact on annual budgets,” she said. “As a property manager, I specifically work towards ensuring the best value for the operating cost through negotiation and bulk servicing tactics, which is my main goal. I also work towards proactive scheduling to support cost-savings measures, which help manage and optimize expenses for my portfolio.”

She advises that condos actively negotiate contracts with vendors to secure multiple-year terms and lock in rates that protect against price increases, as well as consolidate contracts for landscaping, security and maintenance to reduce overhead costs.

“One of the contracts I’ve implemented recently is to include salt and sand winter maintenance as opposed to a per-use application, she said. “By doing this, over the last few years, it’s significantly decreased the operating budget and gives a set budget for my clients as well.”

A preventative maintenance program can include maintenance schedules to avoid unnecessary and unexpected emergency repairs, regular inspections, which include reporting within vendor contracts, crack repair in asphalt to prolong the life of common elements, and reminders and educational tips in newsletters, which also extends to seasonal matters like air conditioning units and hot water tanks.

To reduce the cost of energy-efficiency upgrades and audits that identify opportunities in lighting, heating and cooling systems, condos can stay on top of incentives and programs by building healthy vendor relationships. To reduce facility consumption, owner education is key for items like smart thermostats or irrigation timer systems.

Condos are advised to update insurance appraisals to avoid surprise increases in annual insurance policy renewals and to add volunteer and legal expense insurance coverages. Condos can create volunteer committees, jumpstart community events like “garbage bin days” for waste management savings and introduce condo management software to streamline processes and reduce administration costs.

The road ahead

When integrating the impact of tariffs into operating costs, there are many components creating uncertainty, such as what will be affected and how long tariffs will endure. According to CCI B.C., tariffs are expected to have a minimal impact in the next year, with general costs ramping up for corporations later on in 2025 and at the beginning of 2026.

“It’s not a time to panic, but it is a time for discipline, MacKay cautioned. “The economic road ahead may include rate cuts, recession risk, international volatility, but with a thoughtful approach to investing and reserve fund planning, your condominium corporation can remain financially healthy and well positioned.”

Ottawa Mission launches maintenance training

The Ottawa Mission has launched a maintenance services training program (MSTP) to provide a career path for individuals facing homelessness and poverty, while addressing a crucial labour gap in the building management industry.

A pathway to stability and employment

The program is a work-based initiative designed to equip individuals with the skills and certification necessary to secure stable employment as building superintendents in the residential sector or commercial building operators. The four-month program offers a combination of classroom instruction, hands-on training, and industry-recognized certification to help participants build meaningful careers in the building management sector.

For more than 90 years, the Ottawa Mission has empowered individuals through programs that foster financial independence and community contribution.

This new program will provide participants with real-world experience in essential maintenance skills, including the following: plumbing repairs, carpentry and drywall maintenance, painting and finishing work, and janitorial and general upkeep.

Fire safety: a critical responsibility

An essential component of a building superintendent’s role is fire safety. The Ottawa Mission partnered with National Life Safety Group to integrate free specialized fire safety training to ensure graduates not only understand the maintenance, but also the critical responsibility of protecting lives and property through fire code compliance and emergency preparedness.

Ottawa MissionThe accredited fire safety training was specifically designed for building superintendents, complies with the Occupational Health & Safety Act, exceeds the requirements of the Ontario Fire Code, and is recognized by the Condominium Management Regulatory Authority of Ontario for continuing professional education credits.

For its first session, each participant successfully completed the program, achieving the required 75 per cent passing grade on the final exam.

With this knowledge, graduates enter the workforce prepared to enhance fire safety and compliance in buildings.

“The graduates possess practical experience, a strong work ethic, and a commitment to safety—all qualities that will make them highly sought after,” said Jason Reid, senior advisor for National Life Safety Group. “For the community, the maintenance services training program plays a vital role in breaking the cycle of homelessness.”

The program follows the successful blueprint of the Ottawa Mission’s renowned food training program, which has helped hundreds of individuals build careers in the food service industry. To date, 373 people have completed the food training program, with an impressive 90 per cent securing employment upon graduation.

“The Ottawa Mission is not only changing individual lives, it is strengthening the building management industry and enhancing the safety and quality of residential properties,” added Reid. “By investing in people, we are investing in stronger, safer communities for all.”

New sustainability leadership standard for sanitary paper products

Global non-profit Green Seal® has announced it is opening public comment on a leadership standard for sanitary paper products that contain no virgin tree fibre and meet meaningful manufacturing and packaging sustainability requirements.

Long a leader in certifying 100 per cent recycled fibre products, the ecolabel’s proposed standard now also includes a certification pathway for tree-free products, expanding opportunities for brands that produce responsibly sourced alternative-fibre sanitary paper to verify their sustainability leadership.

Green Seal developed its new standard in collaboration with the leading towel and tissue brands, purchasers and policy advocates in its working group to promote industry alignment on meaningful claims and criteria for this product category.

“Buyers trust Green Seal-certified sanitary paper products because they significantly reduce carbon emissions, protect ancient and endangered forests, and preserve water resources,” said Doug Gatlin, CEO of Green Seal. “Our new standard maintains this leadership bar while growing market impact by inviting a broader group of manufacturers to verify their sustainability achievement.”

By meeting stringent fibre sourcing and manufacturing criteria, Green Seal-certified sanitary paper products save an average of 30.5 billion gallons of water and 11.7 million metric tons of CO2 emissions annually – the equivalent of taking 2.8 million cars off the road.

Sanitary paper products certified to Green Seal’s standard meet the environmentally preferable purchasing requirements of various states, local governments, K-12 schools, colleges, and the federal government. Additionally, products certified to the standard qualify for points in the LEED® v4.1 green building standard and for the Amazon Climate Pledge Friendly program.

Public comment on Green Seal’s proposed criteria is open through April 28th, 2025. Learn more about Green Seal’s sanitary paper product standard and submit comments here. Learn more about Green Seal’s 2024 Impact Report here.

Construction industry launches national campaign

Canada’s construction industry has launched a national campaign calling for action on infrastructure investment and development ahead of the federal election.

The Construction for Canadians campaign, announced by the Canadian Construction Association (CCA), is supported by 57 national, provincial, and regional construction associations from coast to coast.

“A strong construction industry is the key to a strong Canada,” said Rodrigue Gilbert, CCA president. “To support long-term growth, the next federal government must make the necessary and overdue investments in trade-enabling infrastructure, workforce development, and modernized procurement.”

Construction affects every Canadian. It shapes Canada’s physical landscape, grows the economy, connects communities, and plays a critical role in building a prosperous and resilient country. But underinvestment, workforce challenges, and outdated policies, combined with Donald Trump’s threats and tariffs, are barriers to the growth Canadians need. To set Canada up for success, the next federal government must commit to supporting construction.

“Construction touches every part of our lives, from the homes we live into the schools we learn in and the infrastructure that connects our communities,” said Jeannine Martin, president of VRCA. “This campaign is about ensuring that candidates understand construction isn’t just an industry. It’s a national priority.”

The Construction for Canadians campaign highlights the critical need for increased investment in infrastructure, solutions to the skilled workforce shortage, and modernized policies that support growth. These issues are especially pressing in British Columbia, where the construction industry plays a vital role in addressing housing affordability, climate resilience, and economic stability, all while navigating uncertainty from global factors like U.S. tariff threats from the Trump administration.

“Our members are facing real challenges on the ground here in the Lower Mainland,” said Craig Larkins, Director of Advocacy at VRCA. “Outdated procurement practices, labour shortages, and underinvestment in public infrastructure make building the communities we call home harder. We’re calling on all federal candidates to prioritize construction and commit to policies that empower this essential industry.”

The construction sector is one of Canada’s largest economic drivers, employing more than 1.6 million people and contributing over $162 billion to the national GDP. In British Columbia, construction contributes $29 billion to the B.C.’s GDP.

 

London landmark reopens for upscale mixed-use

London’s first department store has officially reopened as an upscale mixed-use development following an eight-year, ₤1.5 billion (CAD $2.8 billion) transformation. The Whiteley first opened its doors to shoppers in 1911, and will once again host high-end retail along with 139 residential apartments forged in the 1-million-square-foot Edwardian structure.

The project is central to a ₤3 billion (CAD $5.6 billion) redevelopment scheme in the London’s historic and affluent Westminster borough, led by a consortium of four developers that collectively own 80 per cent of properties along the Queensway street. Other elements include a new mixed-use office, residential and retail project, slated for completion in 2026, and various upgrades to the surrounding public realm, including a new entrance to Hyde Park.

The Whiteley retains iconic original architectural features, such as its glass dome and clock tower, and now boasts 60,000 square feet of amenity space for residents. About 70 per cent of the units have been sold, thus far averaging ₤3,600 (CAD $6,696) per square foot — a 200 per cent premium over average sales in the surrounding area. Residents began moving in the fall of 2024, while retail tenants are scheduled to begin opening this summer.

Photo by Oliver Holms.

Open office formats feel trade war fallout

Open office formats are incurring collateral damage in the Canada-U.S. trade war. Workplace satisfaction surveys routinely uncover a certain level of disgruntlement with the design concept, but some facilities managers report they’ve sensed a new silent but deadly undercurrent of ill will in recent weeks.

Indoor environmental quality specialists trace the disaffection to the surging Buy Canadian movement and uptake of domestically grown legumes and cruciferous vegetables. Emerging data from operational call centres shows a general increase in ventilation-related requests, while, anecdotally, there appears to be more non-smokers idling in outdoor spaces than is typical for the cold weather months.

“Some people are in a funk, for sure, and we do have some concerns that it might rip through our team cohesiveness,” acknowledges Mae Wreek, facilities and workplace well-being coordinator with Platform: Urban; Gregarious; Hip (PUGH), a social media marketing firm. “We’re heartened, however, that noise migration is now ranking as a lesser irritant among staff.”

Another celebrated plus is PUGH’s recent Forward-Accelerating Results & Trends certification — awarded to influencers that meet rigorous standards for global situational awareness across a range of economic, social and environmental categories. Wreek credits staff’s shift in dietary habits for the extra points the firm earned for healthy eating and considering the public good ahead of personal comfort.

“There is a poignant new air about us, which is a fitting response to the barrage of insults the U.S. administration has been hurling Canada’s way,” she maintains.

Reflective of its elevated status, PUGH just secured a contract to promote the Truss-to-Trump Botanical Betting App, a line of wagering that gives a nod to both vegetative outcomes and dubious economic strategies. It’s currently offering 6/5 odds that the U.S. commerce secretary will take stress leave before a cabbage rots; 4/9 odds that it’s easier to slice through a raw turnip than to explain to the White House press secretary how tariffs actually work; and 1/1 odds that Jack will grow a beanstalk to the giant’s lair before a mass influx of manufacturers is seen in the United States.

Le Germain Hotel Vancouver set to open in 2029

Germain Hotels and Reliance Properties are partnering to bring Le Germain Hotel to the heart of Vancouver. A 12-storey office building at 1111 West Hastings Street will be transformed into a 180-room boutique hotel, set to open in 2029.

Located in the Coal Harbour neighbourhood, near the Vancouver Convention Centre, Le Germain Hotel Vancouver will have views of the North Shore Mountains and waterfront. The design by Montreal-based LemayMichaud Architecture will integrate Canadian artistry and local influences, capturing the essence of Vancouver’s unique character.

“Expanding into Vancouver is a major milestone for our company,” said Hugo Germain, vice-president, operations at Germain Hotels. “Vancouver is a dynamic city with a bright future, and we are thrilled to invest here in partnership with Reliance Properties, a company that shares our values and passion for excellence. Together, we will bring to life an address that exemplifies our vision for refined hospitality and iconic design.”

The project will be Germain Hotels’ 22nd property and its ninth hotel under the Le Germain Hotel banner, and its first hotel location in British Columbia.

“We are proud to collaborate with Germain Hotels on this transformative project,” said Jon Stovell, president and CEO of Reliance Properties. “This hotel will not only bring a new level of boutique hospitality to Vancouver but will also play a key role in shaping the city’s urban landscape and help to address Vancouver’s critical shortage of hotel rooms.”