Robin Dafoe, the inaugural CEO and registrar of the Condominium Authority of Ontario (CAO), is stepping away from her position after years of leadership.

Dafoe stewarded the CAO in its legislated mandate to deliver cost effective, efficient, and innovative services to the condo sector. This included dispute resolution services through the Condominium Authority Tribunal, for which gave the CAO a model status for timely and affordable dispute resolution. She also received the Gold Award for Innovative Management from the Institute of Public Administration of Canada and IBM for launching the CAO’s suite of digital services.

“Ms. Dafoe has been a transformative figure in the condominium sector,” Allison Scanlan, chair of CAO’s board of directors, said in a press release. “This included founding the CAO in 2017 along with her work launching the Condominium Management Regulatory Authority of Ontario (CMRAO). During her tenure, she built a high performing team that supports condominium living and strengthens consumer protection in Ontario. The Board thanks Ms. Dafoe for her exemplary leadership and contributions to the sector,”

With Dafoe stepping down, the CAO announced that Rana Khurram Manzoor will continue as chief financial and digital operations officer and Emilee Escobar as chief corporate and public affairs officer. The leadership team will also report to a new oversight committee of the board of directors that will oversee the organization until the new permanent CEO is selected.

“The condo sector in Ontario is experiencing rapid changes on multiple fronts, which present unique challenges for the condominium community,” the consumer protection agency stated in a press release. “The CAO will continue its work to fulfil its mandate to serve Ontarians in a changing condo landscape throughout this transition and into the future.