The Ontario Restaurant, Hotel & Motel Association (ORHMA) has joined forces with Adaptability Canada in an effort to meet requirements under the Accessibility for Ontarians with Disabilities Act (AODA) and solve issues related to building accessibility.

“Working with Adaptability Canada provides our 4,000+ members with a one-stop resource for their accessibility needs, as well as the professional assistance to plan and complete projects,” said Fatima Finnegan, director of corporate marketing and business development at ORHMA. “When it comes to accommodation and accessibility, our sector is ready to serve.”

The partnership was formed to simplify compliance issues among ORHMA members and offer cost-effective advice for proper renovations or accessibility in new builds. ORHMA members will receive a discount on all of Adaptability Canada’s services.

Meeting code requirements and creating an improved guest experience are key concerns for many hotels and restaurants. Jeff Wilson, founder and chief executive officer of Adaptability Canada, said it’s much more than a compliance issue.

“It’s a commitment to service excellence by ORHMA and its members to all serve all customers who may wander into a restaurant or hotel equally,” he noted. “With provincial events like the Pan/Parapan Am Games, we have the chance to make a statement to the world that Ontario restaurants and hotels take accessibility and customer service to people with disabilities and seniors very seriously.”