customer experience

business

Facility Cleaning & Maintenance

Building your cleaning business

As we look back at the first quarter of 2024, you may be planning to grow your cleaning business by adding new team members and
profits

Facility Cleaning & Maintenance

How cleaners are prioritizing profits in 2024

The commercial cleaning landscape continues to evolve, and cleaners are shifting their practices and their business models to boost profitability in 2024. Inflation continues to
personalization

Facility Cleaning & Maintenance

The power of personalization and customer experience

In today’s highly competitive digital landscape, facility cleaning and maintenance businesses face a daunting challenge in standing out and capturing local market share. However, these
commercial cleaning

Facility Cleaning & Maintenance

Four habits to help grow your commercial cleaning business

At the height of the pandemic, having a clean building was the most important thought in every property owner’s mind. Today, priorities have shifted, and
customer review

Facility Cleaning & Maintenance

Effective customer review management strategies to boost your business

Customer reviews are crucial and should not be underestimated in their power to boost your cleaning business and help get your name out there. In
customer service

Facility Cleaning & Maintenance

Differentiating your customer service

Customer service is a vital part of every business. Putting customers first, providing exceptional service, and building relationships will help cleaners and maintenance managers better
Hallmark

Facility Cleaning & Maintenance

Labour of love

These days, most commercial cleaning companies are striving to put the challenges of the past few years behind them. But even as they find creative
recurring revenue

Facility Cleaning & Maintenance

The benefits of recurring revenue during a recession

In the midst of ongoing reports of layoffs, bank failures, and surging inflation, commercial cleaning businesses are finding solace in the stability of recurring revenue