Risk Management

burnout

Condo managers face pandemic burnout

I am a licensed condominium property manager, I am in my early 30s, and I am completely burned out.
privacy

Virtual practices stir up privacy concerns

As Ontario considers making digital and virtual processes permanent, the condo industry is addressing various privacy concerns.
Construction Act

What the new Construction Act means for condos

Construction is a billion-dollar industry in Canada. While most large projects at condominiums proceed relatively smoothly, there is always risk of friction for contractors and
human resources

Human resources takes on new role during COVID

While we can see human resources supporting head office staff, the involvement in operations is, for the most part, something new.
renovation

How to avoid a DIY renovation disaster

The renovation work should aim to improve the property and make it more accessible for residents and visitors.
CDM

Gaps flagged in new CDM programs

After 2022, companies must use their own funds to reimburse embedded energy managers, but will be offered “an enhanced level of technical support and resources.” It's a move some see as more short-sighted.
skills gap

Closing the condo manager skills gap

This pandemic has helped condo managers to identify relevant skill gaps in relation to being prepared for the unexpected.
sustainability plan

Creating a condo sustainability plan for 2021

A sustainability plan and budget should be made with the mindset of plan and prevent, instead of react and pivot.
virtual meetings

What’s ahead for virtual meetings in 2021?

Up until May 31, 2021, condominium corporations can hold virtual meetings and use electronic voting, without a bylaw.
condo management

Is remote condo management working?

Portfolio managers and supervising managers remain in the wilderness of the home office, strategizing, planning, and serving clients from the comfort of their home.
mental illness

Mental illness in condos amid a pandemic

The role a condo corporation plays in the life of a resident struggling with mental illness can often be a delicate matter.
hybrid meetings

The ins and outs of hybrid meetings

In some respects, hybrid meetings may actually be more complex than an exclusively virtual meeting or an in-person meeting.
condo

Inside one condo board’s COVID-19 response

In February, before the WHO declared a global pandemic, talk among the condo board at Palace Pier was of various news reports piling in.
employment

Chargebacks and lessons learned in 2020

Condominiums need to be careful when they decide to chargeback costs to an owner and must ensure they have the legal right to do so before they start lien proceedings.
insurance

Canada’s condo insurance crisis

Impacts of the hard insurance market are trickling into condominium corporations across Canada, challenging boards and managers in their wake.
roofing

A guide to finding the right roofing contractor

Low-slope roofing systems, on top of most residential towers, will typically require replacement following a service life of 20 to 30 years.
benchmarking

Why benchmarking small buildings still matters

While building codes and standards help regulate efficiency in new buildings, existing buildings have been operating with little oversight and, in fact, no insight at all into how energy and water was being used in our cities.