Cleaning

customer review

Effective customer review management strategies to boost your business

Customer reviews are crucial and should not be underestimated in their power to boost your cleaning business and help get your name out there. In
winter

Out in the cold

Every year, over 40,000 working Canadians are injured due to slip and fall accidents, particularly during the winter months. Ice, accumulated snow, and moisture outside
balance

Creating balance for commercial cleaners

Commercial cleaners have been working at full capacity with increased responsibility, less labour support, and more scrutiny for the last few years, resulting in burnout
Hygieia Network

Commercial cleaning and the way forward

As the commercial cleaning industry continues to evolve, the roles of management, frontline workers, and everything in between are also changing. ISSA’s Hygieia Network has
smart

Three prevailing value drivers of smart restroom technology

Smart technology is not only a common phrase within the facility management field; today it is virtually ubiquitous with optimized facility operations. Over the last
pest

Pest practices

Recreational and entertainment facilities, such as casinos, gyms, pools, parks, movie theaters, sports arenas, and community centres, are meant to be havens for fun and
Fall 2023 issue

FC&M’s Fall 2023 issue is now available!

Facility cleaning and maintenance continue to grow and evolve, improving efficiencies, increasing technology adoption, and finding ways to prosper amid continuing industry challenges. In the
fall cleaning

Your fall cleaning checklist

We often focus on spring cleaning, but fall cleaning is important, too! Prepare yourself for the challenges of winter, get ahead of the snow and
customer service

Differentiating your customer service

Customer service is a vital part of every business. Putting customers first, providing exceptional service, and building relationships will help cleaners and maintenance managers better
cart

The art of the janitorial cleaning cart

The cleaning cart is a fundamental tool for cleaners and janitorial staff, easing some of the labour stress, increasing efficiency, and helping to get the
2024's

Looking ahead to 2024’s commercial cleaning trends

As the commercial cleaning industry continues to grow and evolve, what are experts predicting to emerge as the top trends next year? Technology, sustainability, and
floors

Choosing the right floors for your building

If you are replacing your floors as part of your indoor maintenance plan, there is some key information you need to know before you start.
independent distributors

How independent distributors can help with today’s challenges

These are challenging times for commercial cleaners, with lowered building occupancy, smaller budgets, and less labour, but independent distributors can prove to be valuable resources
BSCs

Today’s top challenges for BSCs

Building service contractors (BSCs) have a lot of responsibilities on their lists, from improving their clients’ image to helping with health and safety. As the
mould

Minimizing the risk of winter mould

Winter brings increased precipitation, melting snow and ice, and warmer temperatures indoors – ideal conditions for indoor mould growth. Prevention is the key to avoiding
building occupancy

Commercial cleaning remains critical even with lower building occupancy

Building occupancy has changed, and that means that commercial cleaning has had to pivot once again to accommodate the needs of their corporate customers. Less
safe

Keep your team safe and healthy this fall

As the seasons change, everything from people’s mental state to the indoor air quality shifts. For your cleaning practices and maintenance procedures, it’s important to